customer
Exceptional planning and execution
Exceptional planning and execution. Drivers and guides were superb, always on time or early and very knowledgeable about everything we were seeing. Properties Vaya helped to choose were exquisite.

At Vaya we create exceptional tailor-made adventures for travelers in Africa, Asia, Australasia, Europe, South & Central America, and the Polar regions (Antarctica and the Arctic). Each journey is carefully created by our deeply knowledgeable Destination Specialists, who weave in best-in-class private local guides, thoughtfully designed excursions and truly superb accommodations, resulting in one of a kind private tours that get you off the beaten path and in to see the highlights. We carefully handpick top-notch family run properties, boutique hotels, historic haciendas, safari camps, eco-lodges and the finest small expedition ships. Whether you choose one of our suggested itineraries or opt for a completely customized adventure, Vaya will help you get to truly know these extraordinary places and the people that call them home.Since our start in 2004, we’ve been dedicated to culturally and environmentally responsible travel. Vaya is a leader in supporting conservation and community-based initiatives in the destinations we take our travelers. For example, Vaya’s founder and president, Jim Lutz, serves as president of the International Galápagos Tour Operators Association (IGTOA), a nonprofit organization of 40 companies that is focused on protecting the fragile Galapagos Islands ecosystems while improving education and opportunities for the people who live there.Check us out on Trustpilot, Google, and Yelp, as well as on our testimonials page to see why our travelers rate us 5 stars. Over 98% of our travelers would recommend us to a friend or travel with us again. Why not find out for yourself why?We look forward to getting to know you and your travel style, sharing more about what sets Vaya apart, and helping you discover some of the planet’s most sensational corners.
Vaya Adventures (vayaadventures.com) has 479 customer reviews on Five Star Index, with an average rating of 5.0 out of 5.
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customer
Exceptional planning and execution. Drivers and guides were superb, always on time or early and very knowledgeable about everything we were seeing. Properties Vaya helped to choose were exquisite.
Norwyn
Vaya was very helpful when our scheduled plane canceled when we were scheduled to leave the Amazon. They got a plane and our group back on schedule quickly.
Patricia R.
Professionalism from start to finish. Tour conductors, Mish and UG were great. Anticipated our every need, issue or want. They made Japan an incredible adventure with their vast knowledge.
Terri P.
This was one of the best trips we have ever taken. We have used five different travel agencies over the last five years: one that supported Africa only, one that supported Iceland only, one that only worked in Spain and Portugal, and one that was very similar to Vaya in that they have specialists in countries around the world. The biggest difference between that company and Vaya was that when we found ourselves in a jam, we were left to our own devices, whereas with Vaya, when we found ourselves in a jam, we had Andrè and our driver, Christian, in Paris to assist us, and then again our driver, Nicholas, in Nice who gave us his number and helped work us out of a jam a time or two. Everyone was FANTASTIC!! It really made us feel at ease and allowed us to truly enjoy our vacation rather than worry about the next hiccup around the corner (but let's be honest, we only had a couple of hiccups). So brava!!! You all are a true team and we will be using your company again for our next adventure. The excursions you booked for us reflected our wants and we felt listened to. They were inventive in that we haven't done them in the past. The guides you found were true experts. They were fun to spend the day with and provided us with so much wonderful information. Special shout out to Christine (Eiffel Tower) who also recommended Angelina's to us (yum!), Christian for trying to find a replacement activity for the catacombs, Eve for the sweets tour in Montemarte, Allison for the market tour in Paris, Charlie and Chris for the hike in Avignon, and Viktorija for the cooking class in Nice. They were all such a joy and we could tell they love what they do. The accommodations were superb and provided easy access to nearby attractions. We will definitely be using Vaya again for our next adventure.
Response from Vaya AdventuresJul 14, 2025
Hi Terri, Thank you so much for your incredibly kind and detailed review — it truly means the world to us. We’re absolutely thrilled to hear that this was one of the best trips you’ve ever taken and that Vaya stood out in such a meaningful way. It’s our mission to not only craft exceptional itineraries but also to provide peace of mind throughout the journey — and we're so glad you felt that with André, Christian, Nicholas, and the rest of our team supporting you along the way. We’re also delighted that the excursions reflected your interests and gave you fresh, memorable experiences. It’s wonderful to hear that our local guides left such a great impression — we’ll be sure to pass along your kind words to them. They will be so happy to know they helped make your trip so special. And of course, we’re glad your accommodations provided comfort and convenience throughout your adventure. We can’t wait to help you plan your next journey — it will be our pleasure to work with you again. With warmest regards, The Vaya Team
customer
Amazing experience! Made our Galapagos vacation amazing!
Paula D.
Vaya is the best! This is the 2nd trip we have taken through Vaya and both were planned superbly and executed down to every detail. Our first trip was to Peru and this last trip was to Croatia. The destination specialists in both cases listened to all our desires. It was easy to hammer out the exact vacation we wanted. The local staff on the ground were extremely responsive when we ran into any issues. The guides were all excellent. The portal and itinerary are very well layered out and organized well and user friendly. We were able to actually be on vacation feeling like we could enjoy our vacation because every detail was taken care of and if something went wrong, it was taken care of immediately. I just can’t say enough about Vaya! We would use them over and over again!
Response from Vaya AdventuresJul 14, 2025
Hi Paula, Wow — thank you so much for your heartfelt words and for trusting Vaya not once, but twice with your travels! It’s incredibly rewarding to hear that both your Peru and Croatia adventures were everything you hoped for. Our destination specialists love collaborating closely with travelers to bring their vision to life, and we’re so glad that came through clearly in your experience. We’re also thrilled to know that our local teams made you feel supported every step of the way and that our guides, portal, and itinerary layout helped make your vacation seamless and stress-free — just as it should be! It means the world to us to hear that you'd travel with us again and again. We can't wait to help plan your next journey, wherever it may take you. With gratitude, The Vaya Team
customer
The hotel was wonderful and the guides and people excellent.
Linda R.
Everything from start to finish was top notch. From the personalized itinerary created by Jeff Lee, to the fantastic hotels, guides, transportation and of course the travel portal app. I highly recommend Vaya Travel!