Melissa L.
Do not order
Do not order. Return policy is non-existent. Gone back and forth with emails to return and now they finally admit it's too expensive to return. My fault for not investigating before purchasing. Don't do it.
Vaugu is listed under Clothing & Underwear.
Vaugu (vaugu.com) has 347 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.
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Melissa L.
Do not order. Return policy is non-existent. Gone back and forth with emails to return and now they finally admit it's too expensive to return. My fault for not investigating before purchasing. Don't do it.
Tina W.
DO NOT ORDER FROM THEM! The clothes look nothing like what is pictured. It took 8 weeks to receive my order. The dress I received is completely transparent, it’s made out of shower curtain material! I contacted them the day I received all 3 items & asked for return info & a week later, I get an email saying they will refund $35 & told me to keep the items! My order was $121! I tried to review all the items on their site & they haven’t accepted any of the reviews yet so obviously any reviews shown are fake because they are all good!
Amanda M.
The shipment took over 6 weeks to leave their facility (and the ad that I bought from claimed to have “fast shipping”) and the quality of the clothes are awful. The material is some unbreathable fabric that feels cheap and looks terrible in person. The sizes also run big! So order small, if you do order from them but i wouldn’t order from them! Avoid this place. It’s awful. Oh and I’m trying to return the clothes and they’re really dragging out the process.
Antoinette R.
DO NOT shop with this store. The dresses I received were not as pictured. They were made with cheap quality materials AND the stitching was bad. They do not fit to U.S. sizing. Even though they advertise as a U.S. company, they most certainly are not. It takes weeks to get your order, and their clothing is warehoused in a California warehouse but all indication from writing on the packaging is that the clothing does not come from the U.S. Also, trying to get a return was a horrible experience. Instead of giving you a return label, they try to get you to keep the garbage product by offering you a fraction of a refund. When you say "no" they offer you a little more. When I was adamant about return, only then did they give me a return address and it's not even in California. This time it's New York! They do not pay return shipping either, which is why I'm writing this review. I don't want anyone else to have this poor experience that I have had. We will see if I get my money back. I've kept all my interactions via email so I can dispute the charge with my credit card if I don't get the refund. Really bad clothing quality. Really bad customer service . . . all in, I'd say really bad company!
Kristie L.
Everything looked just as advertised. Fabric is soft and seems well made. A few pieces I will have to return as they didn't fit well, but others are great!
Emma
Buyer beware: I know, the dresses look so cute! THEY ARE NOT Nothing you order from this site is as it appears on their website. The quality is absolute garbage, paper thin polyester, and their return policy is non-existent. They will make you ship to Dubai and incude tracking (which will cost more than the items you are trying to return). Save yourself the headache.
Stephanie Kay S.
These clothes are horrible quality. Also if you want to return anything, you have to ship it back to India, which they don’t tell you beforehand. Absolutely awful. Don’t waste your money.
Yadira Y.
Dresses were just as expected. Colors are vibrant. Overall, good purchases.