Randi B.
Excellent Customer Service
My order was exactly as described online! Also, their return policy is great as their customer service is very fair. I will order from them again!
Vaugu is listed under Clothing & Underwear.
Vaugu (vaugu.com) has 347 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.
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Randi B.
My order was exactly as described online! Also, their return policy is great as their customer service is very fair. I will order from them again!
Laura B.
Received order in timeline I expected, (1.5-2 weeks) I ordered 2 dresses which look as shown and fit well enough (size guide is accurate). My only complaint is the the fabric is odd, very thin, but flowy, pattern is printed on top. I fear they will feel hot and not breath well. Both do look nice on, so I will try them and assume I will receive compliments. I just wish the fabric was higher quality.
Jennifer Kendall S.
Great styles, great prices, quick shipping.
Naida S.
"Easy Return" mentioned on website isn't so easy. Shipment went back to United Arab Emirates and had to get through customs. It took me over 3 months (and over $90 in return shipping) to get a refund on 2 of the 3 items I purchased from this place. I wish I had returned everything. The item I kept is more pilled than a 20 year old sock. It doesn't even deserve 1 star. Do NOT waste your money!!!
Allison H.
overall happy - products came in a timely matter. Not the best quality but for the price very happy.
Amy B.
Great dress, great value.
Shannon C.
I love the dresses I ordered I accidentally ordered 1 in the wrong size It was easy to contact customer service and get the right size Great products
Jen
This has been the worst online shopping experience I've ever had. My two dresses arrived, did not fit, the fabrics were terrible, there is no way I will ever be able to wear these items. I am currently on my 12th email exchange with their customer service trying to get a refund. They refuse to refund my money and want me to keep these items and accept a fraction of what I paid. Never again.