VauguReviews of vaugu.com

Shopping experience was good. Items arrived quickly. Sizing is not as expected and now need to return

My dress arrived quickly. It’s beautiful. Fabric is silky and looks expensive. I’m very happy.

They are a scam!!!! Sent me items that looked nothing like the photo, promised me a refund of $60 and then never responded. Also after i purchased from them, all of a sudden I get 50 scam emails a day, so they sell your information too! DO NOT BUY FROM THEM!!!!!!!!!!!

I ordered for vacation and wedding but didn't get in time; however, very pleased with dresses and will wear on another occasion for sure!! Will order from them again, taking note to allow plenty of time for processing and shipping.

Not happy with customer service and having trouble returning clothes that do not fit tried 4 times to get information to return and keep getting the run around. Will never order again from this company

Purchased two items, very pleased with both! Great quality and feel - will purchase from them again!

This is my second purchase from Vaugu. Shipping can take a while, depending on where it's shipped from, but I like this second dress even more than the first. It's lightweight and will pack easily and is very flattering. I orderd a small (5'4", 125) and the fit is perfect.

The order took much longer to arrive than expected and there was little contact in between. I received notification that the order was being prepared and then maybe 3 weeks later (or more) that it had shipped. I would have appreciated more communication. It's difficult to believe that it takes over 3 weeks to prepare an order of 3 items, place these in an envelope and mail them. Having more communication would help me trust the brand more. Once the order was delivered I heard more from Vaugu. It would also help to understand where the items ship from, simply for my awareness. Tracking numbers didn't really display any real time information. The tops I ordered were what I expected, although the buttons on the shirt are falling off and will need restitching. The dress is tight in the chest, but I honestly don't want to deal with the hassle of returning it for another size because that will probably take another month and there weren't any clear instructions regarding exchanges that arrived with the items. That's another suggestion - consider having some form of written instructions just in case the items don't fit right. Otherwise, the clothing designs and style are what I wanted and delivered to the tee. I used the tops immediately. I'd order again from Vaugu EXCEPT I really don't want to wait a month to 6 weeks to receive an item. Thank you.