VauguReviews of vaugu.com

Terrible customer service. Items online weren’t available , although they charged my credit card anyway. No one is replying to my emails to process a refund. Do not buy from this company.

Was an easy company to order from product was exactly as described and came in a timely manner. I would purchase again from this company

It took over 3 weeks to receive my order. When it finally arrived, it did not fit. I reached out to the company and let them know that the item did not fit and that I would like a return label sent to me, per the instructions on their website. The response I got was that they did not accept returns that they could give me an $8 refund and that I could keep the item. The cost of the item was $76 in total. I responded and said that I did not agree to that amount and they countered with a $16 refund and to keep the item, that did not fit me. I do not recommend purchasing anything from this company.

The outfit is so much cuter than the picture looks to be good quality.

Excellent quality!

Loved the product!! Sweaters are beautiful just like the picture. Quality and style is on par. Would recommend to friends.

Came very last bit happy with purchase

Certainly worth the wait! As someone who is very particular, I’m more than pleased with Vaugu. The quality and style of the garments exceeded my expectations as shopping and pictures online can be a bit deceiving at times. The Negative - shipping took forever and communication poor. Rather than responding with generalized statements and no constructive updates, my only criticism would be to carefully read the questions being asked and to respond accordingly with succinct detail.