Vapor AuthorityReviews of vaporauthority.com

First, I would like to congratulate and thank Vapor Authority for their outstanding customer service. Unfortunately, this is becoming extremely rare in business practices these days. I had purchased a several vape mod starter kits and 2 of them were defective. This was not Vapor Authorities fault, the defects were from the production line. I contacted Cameron at at Vapor Authority Management and immediately was given directions on how to send the defective kits back to them, and he gave me a return mailing label so I didn't even have to pay for return shipping. Cameron made good immediately by replacing the kits and in one instance upgrading it because the one kit I had purchased was no longer at in stock at this time. Thank you Cameron for all your help! There was no hassle about my about my returns and you resolved my issues Totally Beyond Satisfactory!!! Sincerely, A Senior Citizen Vapor

The customer service is absolutely great! They are super responsive and help you resolve any issue. I have specifically worked with Cameron who is outstanding! The shipping is super fast and is packed carefully. I would absolutely recommend them!

These guys r great. Ordered, confirmed, shipped, and reserved all in about 5 to 6 days. Fast AF and everything is what i ordered.

This is my favorite go to website for my vape needs. Awesome people to deal with. Thank You!

jordan is amazing , i love ordering from vapor authority and been ordering from them now for a long time and will be a life long customer .. i had a problem with the postal service itself getting my order delivered to me but got in contact with jordan and he was fanatic and amazing in reaching out to me and responding to each of my e-mails . He got in touch with the postal service for me cause of problem with the postal deliver service they were having and going above and beyond in customer service . he called them and got them to deliver my order to me . he keep in touch with me threw this hold process..and he even let me know that if the postal service sent the package back to vapor authority , he will refund me back my money or resend package back out cause of the postal service fault ..great products and amazing customer service

customer service is amazing! I placed an order but forgot something and they were nice enough to combine it with original order to avoid 2 separate shipping costs. Will definitely order from this company again. And will refer this to family and friends

Vapor authority was very helpful in my order of a smok rpm2 s, will definitely be a return customer if i ever need a new mod. Also i want to thank customer representative Cameron for giving me a 1st time buyer reward! :)

Focused on the customer experience and providing excellent value. Thank you!