VapmanReviews of vapman.com

Never received product, was charged extra for shipping on top of shipping, When shipping should have been free, bc I spent over the websites amount to get free shipping. Overall bad customer service, I had to remind them to ship the product 2 weeks later bc they forgot. Then they shipped it to a random address in the USA, which they expected to me pay even more tariff fee's to an address that wasn't even mine. I tried to explain and resolve this through emails but they didn't want to take the blame they wanted to place the blame on me what a sad company it doesn't work like that in the USA hopefully they get rejected for all orders coming to USA now.

I 've bought an object on Vapman website,order #1564 I 've received it then I changed my mind within the legal 14 day delay to retract. I informed vapman. They agreed and gave me a postal address to send back the object. I sent it back and gave them the tracking number of the parcel. Vapman receiveid the parcel at the end of March. I've checked. I've already written 2 emails to the customer service, asking for my money. NO ANSWER so far. I don't know if Vapman is a serious company but for sure they don't care about their customers. Or is it worse? It was my LAST experience with this company.

Terrible I mean horrendous customer service I wouldn’t recommend buying from this company! I bought the lotus vaporiser which came without a case just packed in the box loose so when I opened the glass jhook I wasn’t surprised it was broken! I emailed and was met with the response are you buying more of our stuff if so we will include 2 free ones when I responded no I somehow wasn’t entitled to two free ones I actually struggled to get the one replaced I waited 10 days after organising to get the one replaced and still nothing so I emailed again to be met with more excuses at this point I’m very angry they now are asking me for order numbers etc and tbh this is not my job to remember and sort there crap out it’s there’s! So once correspondence started again they apologised and said if I place an order for a jhook and select bank transfer that it would be sent out for free ( personally a step that I feel they should have just sent a replacement without all this hassle but I agreed as they said they would include a free gift in there as an apology) once I receive my replaced jhook finally 24 days after receiving the broken one and guess what? Nothing else in the box no gift no apology nothing absolutely terrible customer service please don’t shop here use resellers if you really want the product but I wouldn’t recommend

I brought an olive Lotus kit but it was shipped without a container box. It should send with a box

Couldn't vape concentrates. GARBAGE.WANT TO RETURN IT.

This is spam mail that I didn't sign up for. Your stuff sells predominantly by word of mouth and you know it. Kindly feck off with this shitey practice. You know you dont need it if your product is worth it.

Received my order and found out that the cleaning brush was missing

A few mails later.