Vape Wild brings you an online vape shop that has everything you want and more! With wild prices, bonus e-liquid in every order, and live customer service at all hours of the day, why would you shop anywhere else? Your first order is even on us! Ask a customer service agent for details.
VapeWild (vapewild.com) has 285 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
Also known as
vapewild.com
Website
vapewild.com
Category
Professional Organizations
Location
Addison, Texas
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 85% of reviews.
Latest
Most recent review: March 2025.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
I had placed an order online for a 30ml of juice and when my package arrived there were 3 other bottles of different juices that they had given me and I was wowed over. Vape wild is definitely my to go place for my products from here on!!! Thanks Vape wild your name will go out to my friends and facebook
Response from VapeWildJun 5, 2019
You are fantastic, Robin! We appreciate the love more than you will ever know! Thanks so much for your kind words! Stay awesome & get wild!
-VapeWild
GL
Gregory L.
Hands down the BEST vape company ever…
Hands down the BEST vape company ever with extremely low cost high quality products and super FAST shipping and the customer service goes above and BEYOND to make you a VERY HAPPY VAPER!!! All that being said, they have 1 more loyal customer for LIFE!! Vape on y'all 😜
Response from VapeWildJun 3, 2019
Thank you so much for your awesome review, Gregory! We are truly passionate about what we do here at VapeWild & we would go 1,000,000 miles for our wonderful customers! Thank you for being a loyal customer & welcome to our VapeWild family! Get wild & stay wild!
-VapeWild
DD
Dan D.
The worst customer service vape vendor.
The worst customer service vape vendor.
Reply to VapeWild’s response: I’ve been a customer for approximately two years with never a complaint or return request and was refused credit for a product that I returned. The item was in their possession after I returned it and they would not issue a credit. I warn any other customer, new or old, to be very careful when ordering products from vapewild. Although defective and returnable item are rare, hence the very limited need for me to do so, I cannot recommend a company that will not support their loyal customers. THIS IS POOR CUSTOMER SERVICE!!!
I don’t believe vapewild understands the problem and why I returned the defective item. The set screw in a tank was too short. It extends beyond the tanks threads. Once it passes the threads the set screw cannot back out. Possibly vapewild was able to back the set screw out, maybe they have special or magnetic tools, but I don’t have special tools to remove the screw. When it occurs again, and it will happen again at sometime in the future, I will be unable to remove the screw. I assume that vapewild being able to remove the screw, however that was possible, is why they believe the product to be not defective. However, the simple fact that it could possibly happen again, makes the product defective. It would be rendered inoperable should it happen again when in my possession. AGAIN, THIS IS POOR CUSTOMER SERVICE!!!
VapeWild’s inability to appreciate the issue and that their only solution was to force me to keep a product that was inoperable is why I gave my honest 1 star review. It would have been zero if it were possible.
For any customer that has had difficulty with inflexible and unfair vendors, you should understand my frustration. Probability is that most people will unlikely have to ever return a product. BUT IF YOU DO.... GOOD LUCK!!!
Response from VapeWildJun 5, 2019
Dan, we are sorry that you are not happy with our customer service. Our agent did everything he could to replicate the issue that you were having with your RTA & had no luck finding anything wrong with it. We hope that you will give us another chance one day! Get wild & stay wild!
-VapeWild
DA
DawnInOhio
Great company!
I've been dealing with this company for years. I've purchased mods, coils, monthly supply of juice. Customer service has always been great. They did discontinue my favorite flavor, but it's a business, I get it! Over all, never had a faster delivery, or customer appreciation extras from ANY company. Vape or not!
Response from VapeWildMay 28, 2019
We can't thank you enough for being a loyal customer, Dawn! We are terribly sorry that we had to discontinue your favorite flavor, but we will always be here for you! Vape on & stay wild!
-VapeWild
OS
Open S.
Vapewild = best Price,Flavor & SERVICE. Customer for life.
Vapewild is such an amazing company. #1 best prices. I have ordered from them for a few years, and it’s always been a great experience. #2 what really seals the deal for me being a lifetime customer is their customer service. I had a house fire and they treated me like family. Replaced my order and sent me some goodies. I’ll always be grateful to them. Thank you VapeWild!! You all are the greatest!!!!
Response from VapeWildMay 21, 2019
We love having you as a part of our wild family! Thank you so much for your positive feedback & love! All the love back to you! We will always be here for you. Get wild & stay wonderful!
-VapeWild
JJ
Joseph James U.
Terrible customer service
Terrible customer service. Rude. I am so upset. Wasted $75 and then was blamed for breaking the product when it was a faulty product.
Response from VapeWildMay 21, 2019
Joseph, we are so sorry that you're not happy with the service you received regarding the warranty on your device. Our agents intent is never to be rude, they are trained to be transparent & clear when they communicate so that they are able to get all information needed to help you to the best of their ability. The extent of damage to your device would not be covered under warranty, but you are always welcomed to reach out to SMOK & touch base with them regarding your device. Please let us know if there is anything else that we can do for you Joseph!
-VapeWild
NC
Neil C.
Vape Wild is a top notch company
Vape Wild pricing, service, shipping, and customer service is the best of any company. I've received years of great service going above and beyond on each purchase. Truly top notch. It's rare that such a price performer can give luxury service as Vape Wild does. They have my respect and trust.
Response from VapeWildMay 3, 2019
We would go 1,000,000 miles for our wonderful customers! We love & appreciate each & every one of you, customers like you make us who we are! Thanks for the 5 stars & positive words! Get wild & stay wild!
-VapeWild
NM
Nick M.
Complete joke of a company!
I did previously give vape wild a good review. But my oh my how things change. While every other vape juice company gives and accepts promo codes. They don't. They won't budge. I'm a loyal customer. You think they would give discounts to loyal customers. Nope they do not. They only give discounts to new customers. That's their pitch. We lure them in, once we got them. We give no discounts to our loyal customers. They kind of remind me of Verizon. Great prices to new customers, But once you are a customer. The prices jack up. There are so many other ejuice companies that will always offer a discount or promo code. Example Mt Baker vaper or direct caper. Vape wild uses 3rd party online searches that say you can use a promo code. But when you go to use it, it's not valid. Just a way for them to do cheap advertising. I know the game. They'll deny it, but it's the truth. Go ahead and do a search for a promo code for vape wild. I'll bet you a million bucks it doesn't work. Only first time buyers. What a joke! I even tried to call and do a chat to get a discount. They would not budge. So if you care about being treated right and getting discounts for being a loyal customer. Vape wild is not the company for you. It isn't for me!!
Response from VapeWildMay 3, 2019
Thanks for your review, Nick! We are so happy that we were able to be here for you. We are only able to have the best customer service because we have the best customers, such as yourself! We hope you enjoy your juice! Vape on & stay wild!
-VapeWild