Yannick M.
No Refund Deposit
The room I had was in was good, all in all a good experience with the accommodation. But I still haven’t received deposit, it has been 8 months and they won’t give me my deposit back
Are you new to Vancouver? Looking for a good place to live? Say no more! Vanmates helps you find affordable rooms in Vancouver which fits all your needs.
Vanmates (vanmates.com) has 18 customer reviews on Five Star Index, with an average rating of 2.3 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingShowing 2 reviews with 3 stars · Clear filters
Yannick M.
The room I had was in was good, all in all a good experience with the accommodation. But I still haven’t received deposit, it has been 8 months and they won’t give me my deposit back
JULIAN MARIN M.
They are not bad at all. They have some nice workers in the company. But, Vanmates have a serious problem with the deposit refund. I have rented a room with them twice. In their contract, they say they will pay your deposit back 15 days after you leave the house. That is a lie. They paid me back after more than 45 days. Both times. And this same issue happened to some of my friends too, so it is something they normally do by system. They will give you the refund, but you must be very very patience. Whit that said, it is OK if it is your first time in Canada and you need help and something safe (not a scam), but you must know that.