Interactive Communications International IncReviews of vanillaprepaid.com

I purchased vanilla prepaid cards frequently I recently just had a really bad experience with one I made a transaction of $20 and somehow another transaction of $20 came off my card leaving me negative I called vanilla prepaid support line twice and each time first time they said your card you get your money back in 10 days why was put on hold why my $20 was put on hold I have no idea they did not have an answer which very frustrating second time I called I was informed that there's an investigation being done and that it'll take 90 days in order for me to get my $20 back. This is very frustrating considering that the merchants where the $20 was supposed to go never received it when I did contact them now I prepaid they said the $20 is in limbo They have it but they got it on hold Why I asked again why is it on hold No answer No reason why refusing me to send me my $20 back onto my credit card or my prepaid card Again 10 more days I got to wait which is very very disturbing considering I did not do this They put that $20 on hold for no parrot reason leaving me with a somehow negative $5 when there should be a $20 balance I try to explain him how desperate I needed that money He argued with me was very rude very rude I asked to speak to supervisor He informed me that there was no supervisor available anytime I'm hoping that this email that I'm sending or message gets somewhere in the right hands where something could be done A lot sooner than 10 days there's no reason for this to happen Thank you very disappointed in a frequent buyer of vanilla prepaid cards well at least I think I was if this does not get resolved very soon I they leave me no choice but to put this social media and to stop purchasing this card. Thank you

I suspect Interactive communications is a legit company. This said there is a scam company that somehow intercepts phone call made to published phone number found on the internet, like to companies like "Apple." They start out by telling you that your account has been jeopardized by multiple out of state people and that they can "Help you" clear the problem. The first Red Flag. Next they ask they you purchase a "Gift Card" in your own name. Next Red Flag. If you purchase a gift card through them in YOUR NAME at a resource like VANILLA or HOME DEPOT they can somehow convert the card to the account of "INTERACTIVE COMMUNICATIONS" and collect the amount of your Gift Card, say $500. The first time the name "Interactive Communications" will appear is when they convert the Gift Card that you authorized in Your Name and take your money. The name Interactive Communications will then appear on your bank records. Never purchase a Gift Card over the phone, even in your own name!

This company illegally scammed me after I made a call to what I thought was my LOCAL ( Oregon) cable company. I’m too stressed out and furious to type too much but —long story short- a middle Eastern person ( with whom I spoke) created a Paypal account in my name to purchase $202.18 in “gift cards” in my name. Paypal is having issues and saying it was a purchase I made - however after speaking to multiple people, one woman asked me if I knew ( gave me 2 people’s names) and of course I did not. She told me those names were associated with my BANK ACCOUNT!!!! I had to close my account and open a new one- AGAIN! The next day a different woman ( from Paypal) said there were no names but mine on that account?!?! ( another outsourced call) I spent almost 2 hrs trying to tell her I DO NOT HAVE A PAYPAL ACCOUNT AND DID NOT MAKE THIS TRANSACTION! So to reiterate - a person posing as being an associate with my local internet company scammed me by creating this account and now everything is completely out of control and I am out the money. I was told THIS is the company that took my money . I had never heard of them prior and am livid these types of people even exist Be careful folks! * I also would like to know why they have a 2 1/2 star review when every single person has given them one star?!?! You can research all this information on Google and it is an ongoing problem! Hope they get their just desserts in the end…😡

They somehow got into my checking thru Paypal and continually took $194 from my account. I am reporting to police.

Their Visa Credit cards don't work at US retailers, and their customer support doesn't have a number that works. It just goes to their automated voicemail and hangs up. Their website doesn't work for adding postal codes. Maybe it's a bug, but the card is unusable for all online merchants and gas stations in the US.

J'ai acheté une carte directement au Walmart aujourd'hui et elle ne fonctionne pas. Tout porte à croire que c'est une fraude puisque la date sur l'emballage ne correspond pas à date sur la carte. J'ai appelé le numéro sur l'emballage (faute de trouver un numéro clair en ligne!!) et je n'ai pas le sentiment que c'est légitime. Je recommande vivement de ne pas acheter de carte puisque je pense que je viens de perdre 250$.

bought card and it wasn't even seen by another person or used anywhere other than their website which I typed in myself (not through google like the scammers say because clearly they know what's happening and are telling me why and whats going on) basically I checked balance on their official website and they locked up my card saying it's been compromised the info on my card has been compromised and they locked or to prevent fraud. which is funny considering they are frauding people out of their money now they are requiring photo ID proof of adrss and receipt before they will mail me a replacement. supposedly for investigation they gave me a bogus temp email to send my info on which will change for each person. it's funny because the policy says they aren't responsible for any feadulent activity on the card but suddenly they have the right to freeze my money because I do the only thing everyone does thinking it's safe and for info on the card. by the way when I called about the problem the person told me what happened before I could spit anything out claiming I used Google search engine and opened a fake exact copy of their website and entered card info that's what compromised it... funny thing if it wasn't you guys or your website or your doing how did you know the moment it happened and to freeze the card in the first place with no attempted transactions or anything other than entering the info on your attempt at scamming the world lock up peoples cards then throw the circus at them so they will give up on getting there money this cant be legal and I won't give up if I did this it would the theft or fraud at least. it always an east indian in a call center giving an random @incomm email. this is deff fraud company activity and should be avoided at all cost. I've wasted so much time on the phone with these guys and because of this incident plus not to mention starved when my food for 2 weeks was stuck on the card they locked for no reason it would take more than replacing my card for satisfaction soon the next stop will be the lawyers. suit up! warned you when I requested my replacement I'm a man of my word so shall I continue ?

I was bought a prepaid mastercard for my birthday, it had a value of £100 + £4.95 to purchase, when i tried to use it, it wouldn't work so i contacted customer services who said it looked like there had been some fraudulent activity. I had to send in all kinds of documentation including a picture of the back of the card. Less than 24 hours later i got an email saying they couldn't/wouldn't refund as the card had been used in person! I asked where it had been used as it certainly wasnt by us, they said Cromwell Road SW7, that's 55 miles from where we live - 1 and a 1/2 hours away! Clearly the card has been either cloned or this company is a scam you choose, either way i havent had the benefit of my birthday present but they've had the money!