Vanilla Heart Publishing was founded to fill an unmet need: a one stop solution for authors. For writing, editing, printing, publishing, distribution and marketing. To solve this problem, the team would need to invest heavily in expert human resource with deep connections in the industry to build a mechanism unmatched in markets quality and scalability.
Vanilla Heart Publishing (vanillaheartpublishing.com) has 26 customer reviews on Five Star Index, with an average rating of 2.8 out of 5.
Also known as
vanillaheartpublishing.com
Website
vanillaheartpublishing.com
Category
Print & Graphic Design
Location
San Jose, California
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 58% of reviews.
Latest
Most recent review: August 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
After weeks of false promises, missed deadlines and the rewriting of history, I hired a lawyer. VHP's modus operandi is a scam bait and switch operation.
VHP runs shadow organizations that utilize multiple “consultants”, third party payment portals and works out of multiple shared offices. Their strategy is that potential customers will eventually lose interest and not follow up. Online research documents multiple complaints with similar bait and switch operations. Trustpilot doesn't allow documentation of fraud busting URL's.
The USA BBB documented the same along with other scam busting operations. Please also note VHP uses two different company names with different physical and web addresses - Vanilla Heart Publishing and Vanilla Heart Publishers.
I was successful my claim and my money was returned.
Caveat emptor - Buyer beware!
JA
James A H.
Crickets
There is much to be desired with this organization. The company rep handling the project has failed to respond to calls and emails regardless of the time of day, the phones go directly to voicemail. Since the last communication in February, nothing? Stay away from this publishing company!!!!
CG
Carlos G.
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TB
Troy B.
ATTENTION FAMILY AND FRIENDS
ATTENTION FAMILY AND FRIENDS. I HAVE BEEN SCAMMED! DONT TRUST VANILLA HEART PUBLISHING this so called publishing company has misrepresented themselves and extorted me enough. I here by demand my money back now. Their contract says if I am not satisfied then I will be able to get back my money. I am heavily unsatisfied. They are ignoring me.
Response from Vanilla Heart PublishingOct 6, 2025
Hi Troy,
We’re truly sorry to hear how upset you feel and understand how frustrating this situation must be. Please know that we never intend for any client to feel ignored or misled. While we recognise there may have been communication gaps, there are also times when delays or misunderstandings happen during project revisions or refund evaluations that require both parties’ input.
That said, we take your concern seriously and would like to review your case in detail to clarify what went wrong and find a fair resolution. Please contact our support team directly so we can look into your project status and ensure this is addressed properly.
Kind Regards,
Vanilla Heart Publishing.
AM
Alex M.
Beware of this Service
Not sure what these positive reviews are. They seem fake... My actual experience: Vanilla Heart Publishing offered to publish a wikipedia page for me for $750. All sounded great, minus what turned out to be one critical point hidden in the small text of their advertising about it: "Notability Assessment – Our team will verify Alliance Tutoring's eligibility by gathering independent, verifiable sources that highlight the tutoring company." In fact, the articles mentioned were necessary for publishing a legitimate wikipedia page, but were not, as it turned out, included in the $750, ambiguously worded in the above. After taking my $750, Vanilla Heart then suggested they needed me to: "List down all the media links that include your and mention you in any way (minimum 6 – 8 links). Please note that articles, blogs, press releases and other similar links do not count as reliable sources. Significant Media Coverage from news and media websites count as reliable sourcing." As I had none of the above, which they well knew, they would happily provide them for an additional $3,000... They attempted to upsell me for an additional sum from me that was unacceptable, so I requested my initial $750 back, which they refused to provide according to their "policy." I respectfully asked the refund of my $750 right away, given the highly ambiguous and misleading information about the articles required for the publication of the page, which were not disclosed to me in the initial sale. Crickets. Avoid this company.
Response from Vanilla Heart PublishingOct 7, 2025
Hi Alex,
We’re sorry to hear you feel this way. Our Wikipedia services always begin with a notability assessment, which is clearly outlined before any publication process starts. Creating or enhancing notability through independent media coverage is a separate and optional service, as Wikipedia requires verifiable third-party sources that we cannot fabricate or control.
Our team did deliver the assessment and explained the requirements for page eligibility in full transparency. While we understand your frustration, our refund policy applies once the assessment and initial documentation are completed. Still, we’d be happy to review your case again if you reach out through [email protected]
Kind Regards,
Vanilla Heart Publishing.
SR
Spencer R.
SCAMMERS
SCAMMERS
these guys abandoned the project after payment, do not respond to any communication. the phone number on their website doesnt even connect you with their company
Response from Vanilla Heart PublishingOct 7, 2025
Hi Spencer,
We’re sorry to hear about your experience. We take every concern seriously and would never abandon a project or ignore communication. It’s possible there’s been a misunderstanding or a mix-up with contact details, as our team is always available through official channels. Please reach out to us directly from our website. so we can review your project details and resolve this for you as soon as possible.
Best,
Vanilla Heart Publishing.
