Vanessa & ValerieReviews of vanessavaleriejewels.com

Do not order from this company!

If I could give it a negative number I would. After waiting several weeks for a dress I ordered for a wedding, it finally arrived except it was the wrong dress and the wrong size. When I got a hold of them thinking it was their mistake and they would make it better. They said I could send it back, but I had to pay for the postage. They did offer 20% refund. They said they credited it to my banking account, which they have no idea what bank I even use because I used a credit card to buy it. Do not buy from this company. Very untrustworthy.

The experience was terrible. I would never order or recommend anybody else to ever order from this company. The dress I ordered and the dress that was sent were completely different. Yet they claim that they were the same. I had pictures and they looked nothing alike. The dress they sent was of horrible quality. Also, they wanted me to send the dress that was sent incorrectly by them back at my cost. Which they told me in a Email would be very expensive to do. As I read other I reviews this has happened with other people horrible experience!!

The outfit I bought for a wedding was disappointing to say the least. I would expect this type of poor quality clothing from SHEIN. The return policy was not clear to me before I placed the order. Yes, you can return items within 30 days of purchase at your own expense. The company informed me the shipping would be expensive and offered a 20 % refund with amounted to under $12.00. I took it as I didn’t want to be out anymore money. I am going to donate the outfit but I can’t see anyone actually wearing it. Don’t buy from this website

Same as others, photo of the product was nothing like what finally got delivered from China. Cheap polyester with mis-matched thread. Not even any kind of tags on inside. Scam with the "you have to pay for shipping back to China.

Item arrived is completely different then what I ordered and terrible quality. This company buys from temu and up charges ridiculously They say seamless returns but the returns are at your own expense and time; and will be costly as the “factory” is overseas; their words Do not waste your time or money

Do not order from this company. The item I received is a fundamentally different garment from what I ordered. It is a different color, design, construction, quality, and overall appearance than the photos in the online listing. When I contacted customer service for a return/refund and provided photos, they refused to acknowledge that it was materially different from the advertisement. They then offered only a 20% refund if I kept it, or required me to pay expensive international return shipping to China for a full refund, even though the website gave the impression the company was U.S.-based.

Horrible company and clothes are poor quality. Received items a pants suit. The suit was a cheap see through material not true to size.