Alexa S.
Advertised as high quality, but it's cheaply made.
I was under the impression that this was a high quality jewelry brand, given the price point. I was so excited when I received my piece, which was a multi-layer pearl and gold chain necklace, but unfortunately, it broke on the first wear. I did reach out to customer service, so hopefully they can make things right, but buyers beware. Their jewelry might look like it's high quality in the photos, but you probably are better off just ordering gold plated jewelry from amazon. Same quality...
Response from Vanessa MooneyOct 3, 2024
Hello, Thank you for sharing your experience with us. I’m truly sorry to hear that your necklace didn’t meet your expectations, especially after your excitement to wear it. We strive for high quality in all our pieces, and it’s disappointing to learn that we fell short in this instance. Your feedback is invaluable, and I’d love the opportunity to make this right for you. If you’re open to it, please reach out to our customer service team, and we’ll work to resolve this issue. We genuinely appreciate your support and hope to regain your trust as a customer. Thank you for giving us a chance to improve. Best, Vanessa Mooney Team




