Solenoid Valve ShopReviews of valveshop.us

Response from Solenoid Valve ShopJul 15, 2026

Hi John, Thank you for the feedback, and I'm sorry we let you down. You're right on both counts. The item shouldn't have been showing as in stock when it wasn't ready to ship, and once the delay happened we should have kept you informed rather than leaving you chasing us. I'd like to put this right. Please email me directly at [email protected] with your order number, and I'll look into it personally. Dan.

Response from Solenoid Valve ShopFeb 2, 2026

We’re sorry to hear about your frustration. A few points that may help clarify things. • We offer several shipping options, from UPS Ground through to UPS Air Next Day. • Shipping times and options are clearly shown on every product page. • All orders include full tracking once dispatched. • Some valves are stock items. Others are on back order, and lead times are shown at checkout. If there is ever any doubt, our team is easy to reach. • Live chat during working hours • Email support • Phone sales support We’re always happy to check an order or explain delivery times before or after purchase. We also want to note that we do not run adverts, so it’s possible there has been some confusion with another supplier. If you’d like us to look into your order and resolve this properly, please contact us directly with your order number. We want to help and get this sorted for you.