samantha
Extremely professional and great…
Extremely professional and great communication with everyone involved.

Valon Mortgage is a mortgage service provider focused on making homeownership more flexible, transparent, and financially beneficial for you. Whether you’re purchasing a new property, refinancing your current mortgage, or looking to access cash from your home’s equity, Valon helps you secure competitive rates tailored to your goals.One of Valon’s biggest advantages is how it combines lending and servicing into one seamless experience. That means once you have a loan, you can easily manage everything in one place—from making payments to tracking your balance and understanding your options. You’re not left in the dark or dealing with multiple companies—everything is designed to be simple and easy to navigate.If you’re looking to refinance, Valon makes it straightforward to explore better rates or adjust your loan terms as your financial situation changes. You may be able to lower your monthly payment, pay off your loan faster, or tap into your home equity for major expenses like renovations or debt consolidation. Because Valon already services your loan, the process is faster and more convenient.Overall, Valon Mortgage is designed to give you more control, better rates, and a smoother path to making the most of your home investment—without the typical complexity of traditional mortgage providers.
Valon Mortgage (valon.com) has 260 customer reviews on Five Star Index, with an average rating of 3.4 out of 5.
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Investments & Wealth · NEW YORK, New York
Excellent

Investments & Wealth · Seal Beach, California
Excellent

Investments & Wealth · New York, New York
Excellent

Investments & Wealth · Conyers, Georgia
Excellent
260 approved reviews, newest moderated first
samantha
Extremely professional and great communication with everyone involved.
Phyllis P.
I was never able to get help or have my questions answered.
Response from Valon MortgageJun 11, 2026
Hi Phyllis! Please email us at [email protected] and we will be able to address your questions. Thank you!
Maxima H.
I want to express my sincere appreciation to Mr. Greggory McConnell and Mr. Walter Brizuela for their exceptional assistance and professionalism throughout my refinance process with Valon Mortgage. From the very beginning, both Mr. McConnell and Mr. Brizuela were patient, knowledgeable, and responsive to all of my questions and concerns. They guided me through every step of the process, kept me informed, and worked diligently to ensure that all required documents were properly submitted and reviewed. During a very challenging time in my life, including financial obligations related to my divorce and my daughter's medical recovery, they treated me with kindness, understanding, and respect. Their dedication and commitment gave me confidence and peace of mind throughout the entire process. What impressed me most was their excellent communication, prompt follow-up, and genuine willingness to help. They consistently went above and beyond to assist me and ensure that everything moved forward as smoothly as possible. I highly recommend Valon Mortgage, especially Mr. Greggory McConnell and Mr. Walter Brizuela, to anyone seeking professional, reliable, and compassionate mortgage assistance. Thank you both for your outstanding service and support. ★★★★★ Maxima C. Harms
customer
Very smooth and convenient no complaints.
customer
Fast, easy, great customer service through the entire process. It couldn’t have gone any better.
Mark B.
Charged me for insurance when I already have insurance. I mail my payment the 1st of every month and it doesn’t get processed until 2 to 3 weeks later. I’ve never had a late payment ever. This company is the worse I’ve ever worked with. Wish they would sell my loan to a better company.
Response from Valon MortgageJun 9, 2026
Hi Mark, Thank you for sharing your experience. We would like to assist you with this issue. Please contact us at [email protected] to connect with a customer service representative.
Tom K.
Easy. Efficient.
Calvin E.
The experience was amazing. It was fast, efficient, and thorough. I have never experienced a more pleasant time signing loan documents. I will never sign with another mortgage company again.