Amy N.
On boarding process went well
On boarding process went well! Received a letter and an email. Online portal to make mortgage payments was very easy and user friendly!

Valon Mortgage is a mortgage service provider focused on making homeownership more flexible, transparent, and financially beneficial for you. Whether you’re purchasing a new property, refinancing your current mortgage, or looking to access cash from your home’s equity, Valon helps you secure competitive rates tailored to your goals.One of Valon’s biggest advantages is how it combines lending and servicing into one seamless experience. That means once you have a loan, you can easily manage everything in one place—from making payments to tracking your balance and understanding your options. You’re not left in the dark or dealing with multiple companies—everything is designed to be simple and easy to navigate.If you’re looking to refinance, Valon makes it straightforward to explore better rates or adjust your loan terms as your financial situation changes. You may be able to lower your monthly payment, pay off your loan faster, or tap into your home equity for major expenses like renovations or debt consolidation. Because Valon already services your loan, the process is faster and more convenient.Overall, Valon Mortgage is designed to give you more control, better rates, and a smoother path to making the most of your home investment—without the typical complexity of traditional mortgage providers.
Valon Mortgage (valon.com) has 260 customer reviews on Five Star Index, with an average rating of 3.4 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing
Investments & Wealth · NEW YORK, New York
Excellent

Investments & Wealth · Seal Beach, California
Excellent

Investments & Wealth · New York, New York
Excellent

Investments & Wealth · Conyers, Georgia
Excellent
260 approved reviews, newest moderated first
Amy N.
On boarding process went well! Received a letter and an email. Online portal to make mortgage payments was very easy and user friendly!
FRANK G.
Easy to create account and navigate website.
Shelly
Everything was so easy and stress free!
KIMBERLY W.
Can't get payoff on my house. Was told I could get it anytime if I set up an account on line. Not true. I've called numerous times and have been told they would send me the payoff, also not true! I've called to talk to account rep and or manager and can't get either on the phone nor will they return a phone call. The worst customer service ever! I close on the house in 3 days!!!!
Diane L.
The answered my questions and called or emailed back promptly when I had questions.
Karen B.
Easy to work with.
Basem
The notary was horrible
customer
I've used Valon twice now. Once to refinance a rental property, which went very well. A second time to purchase a primary residence. Misunderstandings between Valon and my realtor caused several delays which caused me to incur unexpected storage costs. Would probably use again, but cautiously.