Robert H.
I ordered 2 x 10 mg vials of BPC157
I ordered 2 x 10 mg vials of BPC157. I received 1 x 10 mg vial of retatrutide. Am still trying to process a refund but the website isn't cooperating.
Response from Validated PeptidesOct 5, 2026
Hi Robert, we’re sorry for the mix-up with your order and the trouble you experienced requesting a refund. We sent the correct items yesterday with complimentary 2nd Day Air shipping to get them to you as quickly as possible, along with an extra product as an apology for the inconvenience. We’ve also been following up by email, have our messages reached you? If you haven’t received them, please check your spam folder or contact us directly at [email protected]. We’re happy to resend the details, share tracking, and help with any remaining questions about your order or refund request. Thank you for giving us the opportunity to make this right. We’ll stay available until everything is resolved.