valetliving.comReviews of valetliving.com

They didn't pick up our trash for the first Three Days and we had to call management repeatedly to even get their technicians out here. And when the technicians are here, they're a bunch of whiny little babies that refuse to even pick up a trash bag that I can pick up with one hand because it's 'too heavy', after not having the service for 3 days because of New Years. You literally pay more and get less service done than you would with city trash. They have weird arbitrary rules so they don't have to pick up your trash but then you still have to pay them. It makes sense why they're a trash company because they are trash

They frequently skip picking up the trash in my apartment complex for no reason at all— believe me, I’ve inquired with apartment management to make sure that I wasn’t being flagged for anything that would have prevented them from picking it up. They’ll go up to three days in a row of not picking up trash, and it gets to a point where you just have to assume that the company and its employees are simply lazy. If it were up to me, I’d get rid of their services immediately, and I wish my complex would get rid of them ASAP

I am also rating a 1 star as 0 is not available. We received a notice of a past due invoice. I have tried calling, emailing, leaving voicemails, chatting with someone online for almost a week now and am still unable to connect with a live person to take care of the bill. It is a scam company. We do not use them yet received a bill saying we have a past due invoice for $7200.

No star The service is bad , unfortunately I live in a building where is no trash disposal available and im paying for a service which is bad I have boxes from deliveries they ask you to broke them down in a bag which is waist of time I wish I can change them but unfortunately my building theydont have trash disposal

I just moved into my new apt and Valet Living did not provide the proper trash can for me. I had my small bag of trash outside my door. They bothered to write a note, but did not pick up the small bag even though they had the trash cart right there wheeling it by. This is everything that is wrong with the United States of America. No common sense leadership. They had to have known the apt was vacant before and now somebody is there and deliberately escalated the issue. Poor leadership, poor service, and very dissatisfied. If I ever get on the board here, I will get rid of this vendor.

1 star because 0 isn't an option. I have proof photos. they opened my trash and dumped garbage into my can took the bag 2 days in a row. I reported it to management and they said they would look into it. day 3 they took the garbage out sat it on top of the can because it was too full...well it had 2 days trash not over filled not leaking but they punched a hole in it and reported this was why they didnt take it to my leasing manger. We cant opt out of the payment of the service and this is what we get. Their reasoning with management the trash isnt sanitary. Show me some sanitary trash please. very unprofessional and lazy.

I had an incredibly frustrating experience with this company, which proved to be completely unprofessional and reckless. We decided to cancel our contract with them, and rather than handling the situation professionally, they chose to retaliate in the most damaging way possible. After cancellation, they failed to fulfill their responsibilities, causing trash to pile up on our property. This led to a complete mess that was not only unsightly but also created potential health hazards. To make matters worse, they caused significant damage to our property in the space was astonishing. In the end, we had no choice but to ask them to leave our property completely, as their unprofessional behavior made it impossible for us to continue working with them. Their actions were not only disappointing but also completely unacceptable. I would strongly advise anyone considering their services to think twice and avoid the trouble we encountered.

I had a phone interview with a recruiter for Valet Living, was offered a job and was told I would start the following Monday, and then almost immediately received an email stating that they were unable to contact me and, therefore, I would not be receiving the job. I reached out to the recruiter and they completely ghosted me. Two days later, they reposted the position. So, do you need employees or not? My best guess is discrimination because my preferred name doesn't match my legal name. Regardless, I don't have the energy to fight to work in an environment where I won't be treated respectfully. Furthermore, when browsing their official map for open positions, some of the locations stated that they were hiring because they "Need to replace current SV not meeting expectations". Are you even legally allowed to publicly trash-talk employees like that?