mike C.
I authorize them to change my visa …
I authorize them to change my visa 11.99 and they changed additional 23.99
Response from ValentimeOct 22, 2026
Hi Mike, Payments on our platform are only processed with full user authorization, all transactions require direct confirmation from the user, and no charge should exceed what was agreed at checkout. A discrepancy like this is something we want to look into directly. We attempted to reach out through Trustpilot’s tools to look into this more closely and offer direct assistance, but unfortunately we haven’t heard back. Given the nature of this situation, we strongly encourage you to contact us directly at [email protected] so our team can review this case thoroughly. Best regards, Sloan from Valentime




