Vacations Made EasyReviews of vacationsmadeeasy.com

Would not refund tickets even 3 weeks ahead of event. Scam, will make the transaction as difficult as possible. Essentially stealing from you.

TERRIBLE! We had the worst experience with this company. You also have to pick up the tickets from a welcome center and not the place u book. They said it’s so they can get you inside the building to update you on more tickets. NO WAY! I spoke with a manager on the phone and he was the rudest person ever.

Drove 7 1/2 hours to arrive at the hotel, only to find no hot water, the bathroom door falling off the hinges, no closet space, barely any lighting and when we contacted Vacations Made easy asking to upgrade our accommodations they told us that because it was the day of the reservation there was nothing they could do except book us another hotel. NO refund, no discount. This was the Days Inn and Suites by Wyndham in Gatlinburg, TN. We are very disappointed and disgusted. We will not be using Vacations Made Easy every again.

I wanted a refund because I was told tickets would be emailed but they said I have to pickup in person. They told me that I could not get a refund but only a credit.

Horrible experience with this company while in San Antonio. After being sent information that caused me to believe I was adding a dinner cruise to my riverboat cruise, they refused to refund my money. What they did offer was for me to attend a 2 hr timeshare with Wyndham. Then the supervisor was very rude. The on hold recording (when waiting on a supervisor) actually says “while we recognize you may be upset, we ask you to stay professional and polite”. I have never heard a recording like that. But then once the supervisor is reached they are just as rude as the first representative. Also when you pick up your tickets the people at the desk who say they work with “whom ever the other company is-for me it was Wyndum-will act like they are not affiliated and can’t help. In the end they gave me a partial credit and acted like they were doing me a favor. DO NOT use this company.

What a joke of a company. They call themselves Vacation Made Easy, but nothing about it is easy. When you book, you don’t just get your tickets — you have to waste your time driving to their office to pick them up. That’s not convenient, that’s a hassle. It feels like a scammy tactic just to get you in the door so they can upsell you on more junk you don’t want. The name is misleading, the process is outdated, and the whole setup is frustrating. Avoid them.

DO NOT USE! Here's what will happen if you try to cancel...they will only five you a partial refund of 65% of what you paid. Apparently they will also try to get you to listen to a timeshare presentation, which is not information they give you upfront. They are very deceptive and I regret trying to book with them.

I clicked a "sponsored link" on Google maps resulting in that I had to pay a higher price and pick the tickets up in person. This feels and acts as 100% scam. Considering they made it look like there was only 1 slot left for the day while the official site had like 10 just adds to the feeling of being scammed.