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Lunar Rock (vaamazon.com) has 18 customer reviews on Five Star Index, with an average rating of 3.7 out of 5.
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18 approved reviews, newest moderated first
Bently J.
The results VAamazon delivered were fantastic. They created a Shopify store that not only looks great but also performs exceptionally well. The team was attentive to my needs and provided valuable recommendations that enhanced the overall design and functionality of the store. Their dedication to quality and customer satisfaction is commendable. I'm very pleased with the final product and highly recommend VAamazon to anyone.
Henrik A.
Since utilizing Amazon EBC service by VAamazon, I've seen a remarkable increase in my sales figures. The enhanced A+ content has made my product listings far more appealing giving me an edge over competitors.
Paul L.
I had trouble managing things on my own because I was new to the Amazon selling community. However, as I discovered VAamazon One-Stop Solution services and started working with Tony and Sarah, all of my troubles with Amazon listing were resolved.100% approval
Nuno C.
I don't trust these people, I got charged $1,500 for a website that I was NOT happy about and no longer online. They just threw random items on it and it was not attractive at all. After I ask them to cancel everything they said. Which is was even 2 weeks. " No, the work on the store will continue as long as the store is running. Kindly, complete the payment gateway setup so we can continue further with work on your store, thank you." This is not professional, these people are thieves and inconsiderate. I was trying to make extra income, because is hard to live as it is and these people put me on a hole for $1,500 more in my dept. They sign me up with Shopify charging me $105 a month which I told them to cancel it. I got charged $210 and I had to close my bank account. It cost me money I don't have $1,710. Thank you VA-AMZ FOR DESTROYING MY LIFE. I believe in KARMA.
Response from Lunar RockMay 22, 2024
Hey Nuno, We are sorry to hear about your experience with us but we value providing you with a conclusion after investigating your issue. You got onboard with us for Shopify automation by paying $1,499 service charges for your store. Before getting on board with us and also after that, we already informed you that you were going to be charged $105 as a subscription fee of Shopify. This payment was never meant to be made to our company. These are the Shopify platform's charges. As per the investigation, initially, you didn't like the store. Our Store manager also asked what changes you want us to do for you but you denied it and said that you changed your mind. When our manager asked about the reason you said that your pet passed away and you have medical bills to pay hence you cannot afford the expense of Shopify at all. This is purely a change of mind and at the moment when you were asking for a refund, at that time we delivered each and everything that was included in your Shopify Automation. Regardless, We are still open for a discussion and provide you with the services. Regards, Client Success Team, VAamazon.
Vyas K.
"Vamazon is a great company to work with, I have been working with them since few months, I highly recommend their services if anyone wants to start e-commerce services. They are very professional and trustworthy.Anyone who is looking for more passive income please join"
Andre W.
Let me begin by letting everyone know these people are crooks and all the reviews you are seeing about how good they are, is Witten by their friends and family. I was dealing with Kevin, I asked him for an Invoice and a receipt before I sent him my money and after and he was never able to supply it, he sent me an email that said receipt with no attached receipt. I received a violation from Amazon for the product Authentify. the products they purchase are fake and that is a guaranteed account shut down when you can't provide documents from a supplier, they will use this to try and get you password so they can have access to your account and you're funding. Do not give them your primary password, do so at your peril from them being fake. I ask Shaun and Steven to help me secure those documents and I receive an email that they are requesting the invoice from the supplier. Why don't you have a copy of a receipt for the products you purchase? Additionally, why have I not received the receipt when I initially asked for it? Amazon is a paper intensive business and the receipt from the supplier is the only thing available to prove that the supplies are not fake. Additionally, I paid for a store design, and I receive a cart, no store. They don't return your call; they don't provide documentation. They cause me more problems and more work before using them. Then there is the communication barrier. they say they are in the US, and they will put up something to refute that they are in the US, they are not. They are in India. Kevin was extremely rude and dismissive after he receive my money. Don't send them money unless it's done by a bank transfer or a credit card. Do not send them your money through Cash Ap. you can't get your money back from cash ap. They are fake, they are here to take your money. Do not give them your password or access to your account, ask for receipts and invoices and only send your money via Bank Transfer. Matter of fact stay away from them. They are fake and they are crooks. Google their office, it's a home in California probably home to one of their criminal partners located in America. My experience with them was so bad I'm contacting the California and Illinois attorney general for that's where they have locations, and I contacted the federal trade commission. I would not allow them to do this to hard working Americans. They are not who they pretend to be. You have been warned. I would have rated them a 0 but this site don't allow it. When they comply and live up to their contractual obligation or refund my money for a store which i paid for to Kevin via his cash app. then I will remove this, and I will not allow them to do anything further with my business. Fulfill your obligations, do the right thing.
Response from Lunar RockFeb 6, 2024
Hey Williams, We are really sorry to hear such reviews from your end but let us also clear the things for everyone. Firstly, we never ever ask for the main login passwords of our client's Amazon seller account. Even if the client asks us to send the details so we don't access it. After investigating your case within the internal team we have found out that your initial Account Manager Kevin Parker sent our company invoices to you at the time of purchasing the inventory. Secondly, we as a team or services providing agency would like to ask how can we provide you services if you don't let us do that. After the email you received from Amazon, you directly removed our child access from your store due to which we were not able to provide you with our best services. If you don't let us address your Amazon issues so we are not able to fulfill your demands and maintain account health. On the other hand, while asking for the invoices you kept threatening our Account Manager Mr. Steve Adams. That's not how professional things work. We have been connected with you for the last 3 months and you even generated more than $2000 of sales a month based on the investment you made you were still threatening us. As far as concerned with the store design so let me clear once again that you signed up with us for Amazon Wholesale Automation. It was never a website nor a Private Label brand. Adding to that we have also investigated the payment you made and we found out that you never paid Kevin Parker at his Cashapp or Zelle. The only payment you made after the automation plan was the inventory payment that you made to our company and for that, you also received the invoice from Kevin Parker. Ending all these things on a good note, we as a reputable services-providing agency are still available to provide you our services and we would again ask you to kindly restore our child access so that we can address Amazon concerns in a timely manner. Looking forward to hearing back a positive response from your end. Remember we never leave our clients in their issues. We always care about them. Regards, Client Success Team, VAamazon.
Syed R.
I'm in connection with VAAMZAON for a long time they are really great specially Sarah who completely automated my Store from A to Z. I will surely recommend them with a good rating. They have searched Top-Notch products by going Extra mile for me with exceptional efforts. Moreover, I'm Extremely overwhelmed with Kevin Parker who is managing my Account efficiently, which is giving me amazing outcomes as expected. I will Recommend VAAMAZON due to their Legit behaviour and Services.
rukundoblaise
VAAmzon has been amazing thus far. I started working with them over 2 months ago, and I am very satisfied with the level of service they provide. They are proactive and very responsive to my inquiries. Glad to partner with them.