VA.careReviews of va.care

2.77 reviews
HR & Recruiting
245 Park Ave, 39th Floor, New York, New York

Write a review

Call Directions Website

VA.care

Write a review

About VA.care

We have professional virtual assistants for medical, dental and veterinary offices. We can take care of your administrative tasks so you can focus more on patient care. Whether you operate as a solo practitioner or manage a multi-location surgical facility, our VA's can help you with your day to day. Live In-Room ChartingBring your dedicated VA along with you into the patient exam room and they will live-chart the patient visit in real-time. Referrals, Phone Calls, Scheduling, and MoreYour dedicated VA can handle a variety of office tasks, such as phone calls, referrals, prior auths, insurance verifications, appointment confirmations, and much more. Custom Office NeedsIf you have a job that’s not listed, your VA can usually be trained to complete it. VA.care can do it all for as low as $7 an hour per agent!

VA.care (va.care) has 7 customer reviews on Five Star Index, with an average rating of 2.7 out of 5.

Website: va.care
Category: HR & Recruiting
Location: New York, New York
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 100% of reviews.
Latest: Most recent review: June 2024.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

How we calculate scores

Is this your business?

Correct your details and reply to customers in public. Both are free.

Claim this listing

VA.care reviews

7 approved reviews, newest moderated first

Boo H.
Jun 3, 2024
VA care is worthless
1 star is to to many. Can't believe this score isn't tweeked. No human capable of critical thoughts would even consider trusting the VA with general health care. They can't recamend anything that isn't FDA aproved for starters. That's why diet and exercise are never recamended. Or you can put more masks on lol. For those of you vets who want to run that gauntlet I wish you the best of luck. You're better off leaving the country for any type of issues you may be having. 15 years dealing with this worthless government run $hitshow has accomplished nothing but debt and more issues. DO NOT TRUST THE VA WITH ANYTHING. If you do you will pay a price one way or the other and chances are real good you will be left in worse shape when it's over. Use at your own risk should be the VA headline.
Response from VA.careJun 3, 2024
This is a totally different company organization. We do not deal with the VA (Veterans Association). We handle virtual assistants for healthcare professionals. We are NOT a government organization that works with Veterans. I think you are addressing another organization called VA.gov which is a healthcare government organization for veterans. I am sorry you are dealing with a problem from that government organization. Would you please be able to remove this review as it doesnt pertain to us. Please visit our website, its www.va.care not .gov we are not a government organization. Thank you in advance.
Dr. Jane D.
Dec 26, 2023
I wasn't sure about using a service…
I wasn't sure about using a service like VA.care at first. But they are good at talking to pet owners and organizing visits. I'm happy I tried it.
Response from VA.careDec 29, 2023
Thank you, it’s our pleasure!
Scott P.
Aug 25, 2023
They give you the runaround to get…
They give you the runaround to get referrals to cardiologists or orthopedics your doctor sends in your stuff then the VA says they need something else that you tell the doctor and they said we sent it in and it’s back-and-forth and then you call the Patient Advocate and they tell you if you can go get the stuff it’ll speed it up all the while you’re having heart problems and they don’t give a crap that’s the VA
Response from VA.careAug 25, 2023
We are NOT the veteran’s association. But we do apologize for your inconvenience. We are a virtual assistant service. We have nothing to do with the Veterans Association. I believe you are referring to VA.gov which is a government program that we do not have any affiliation with. our VA stands for Virtual Assistants, not the Veterans Association.
Rashan J.
May 4, 2023
I would have liked for staff to be more experienced and trained
I would have liked for staff to be more experienced and trained in handling and working front office. The staff that I have are really great in personality and have great customer care. They are timely and able to accept instruction. I have received positive feedback about them from patients which is always a plus. As I always want my patients to feel respected when they contact the office. They lack knowledge in the operations of medical front office operations and procedure. So there is alot of training and revisiting procedure. Not expected if agency advertise to provide medical skills trained professionals.
Response from VA.careMay 5, 2023
Dear Dr. Jones, Thank you for providing us with feedback regarding our virtual assistance services. We appreciate your partnership and value your input. We understand that every medical office is unique and has its own procedures and protocols. Therefore, we encourage our clients to train our team members to their knowledge to ensure that we provide the best possible assistance. We appreciate your kind words about our team's interpersonal skills and customer service abilities, and we will continue to prioritize providing excellent service to your medical practice and your patients. Thank you for your feedback, and we look forward to continuing to work with you. Please do not hesitate to contact us if you have any further suggestions or concerns. Best regards, VA.care
C O.
May 1, 2023
The provider has to be a participant in…
The provider has to be a participant in the selection of their assistant
Response from VA.careMay 5, 2023
Thank you for taking the time to provide feedback on our virtual assistance services. We appreciate your input and strive to improve our services based on our clients' feedback. We understand how crucial it is for medical providers to work with a virtual assistant who meets their unique needs and preferences. Therefore, we are pleased to inform you that we offer our clients the opportunity to participate in the selection of their assistant. This allows them to choose an assistant who has the skills and expertise that align with their specific requirements. We appreciate your feedback and will continue to work hard to meet the individual needs of our clients. Please do not hesitate to contact us if you have any further suggestions or concerns. Best regards, VA.care
Sravani M.
Apr 28, 2023
Poor quality
Poor quality
Response from VA.careApr 28, 2023
Dear Sravani, Thank you for taking the time to leave us a review. We're sorry to hear that you're unhappy with our service, but we're a bit confused since it appears that you haven't used our service yet. We would love the opportunity to address any concerns you may have, so please don't hesitate to reach out to us directly. We're committed to providing the best possible service to all of our clients, and we hope we can change your opinion once you've had a chance to experience our service firsthand. Best regards, VA.care
George M.
Jan 13, 2023
I just had a recent stay at the VA in…
I just had a recent stay at the VA in Pittsburgh Pa. The staff was absolutely awesome. My first day of my stay was on the 10th of January. My procedure was schedule early morning. The staff on the third floor in the was totally awesome. Had me laughing until I went to sleep to do the procedure. They treated me with respect and they were very diligent in doing their job. Eric, Donnie and others can’t remember their names thank you for making my procedure comfortable. You all rock at your job. I was then admitted to the fourth floor for monitoring of a new medicine I was going to start. Each and everyone in my four day stay was great. They were very attentive and just made you feel comfortable and safe. Doctor Cross is a definite asset to the medical staff at the VA. Clarissa, Christine, Anna and several others were awesome. My night nurse on Thursday night was so concerned about my blood pressure and was very kind and respectful. I can’t remember her name she was an African American and she was absolutely a rock star in my book. Even though my stay was brief it was a relaxing and comfortable stay. I felt like I was in great hands. The VA staff at the Hospital in Oakland, in Pittsburgh Pa was good. Even though I am glad to be going home but I had a very comfortable stay and felt very respected. Thank you. George Moore.
Response from VA.careJan 13, 2023
We are glad you had an excellent stay at the VA. But we are not a VA Hospital. We provide virtual assistants for the healthcare industry

VA.careReviews of va.care

About VA.care

About these reviews

More in HR & Recruiting, New York

Kas Placement

The Premed Consultants

IvyWise

Go Fractional

VA.careReviews of va.care

VA.care reviews

VA care is worthless

I wasn't sure about using a service…

They give you the runaround to get…

I would have liked for staff to be more experienced and trained

The provider has to be a participant in…

Poor quality

I just had a recent stay at the VA in…

About VA.care

About these reviews

More in HR & Recruiting, New York

Kas Placement

The Premed Consultants

IvyWise

Go Fractional

VA.care reviews

VA care is worthless

I wasn't sure about using a service…

They give you the runaround to get…

I would have liked for staff to be more experienced and trained

The provider has to be a participant in…

Poor quality

I just had a recent stay at the VA in…