Federico Lopez P.
ESTAFA
ESTAFA! DEMORAN A PROPÓSISTO LA VERIFICACIÓN PARA NO PAGAR. LES PRESENTÉ TODO, IMPOSIBLE RETIRAR. NI SE LES OCURRA METER DINERO AQUÍ, NO LO VAN A RECUPERAR, SI GANAN ALGO, OLVÍDENSE NO LO VAN A COBRAR. LOS VOY A DENUNCIAR ANTE LA AUTORIDAD DE CURACAO. SON LA PEOR ESCORIA EN CASINOS ONLINE, UNOS LADRONES!
Response from VOct 16, 2026
Dear Federico Thank you for your feedback. We strongly disagree with the allegations that verification procedures are deliberately delayed to prevent withdrawals. KYC checks are standard security and compliance requirements, and processing times may vary depending on the documents submitted and additional checks required. These procedures are not intended to withhold legitimate winnings. You are entitled to contact the relevant regulatory authorities. In the meantime, please provide your Player ID so your specific case can be reviewed based on the actual records.



