UX PilotReviews of uxpilot.ai

Response from UX PilotSep 9, 2025

Hey hi, we’re really sorry for all the trouble. Your experience is our priority, and we want to make things right for you. We’ve made many improvements recently and are confident you’ll find great value in our product. It would mean a lot if you could give us another try. Please reach out to us at [email protected] and refer to this review. Let us know how you’d like to proceed — we’d be happy to offer you some free credits to try our latest updates.

Response from UX PilotSep 9, 2025

Hey hi, sorry for any negative impression or experience. We truly care about your experience and transparency. Ideally, there should not be any renewals after cancellation, as all of these processes are handled on Stripe’s end and we do not manually influence these workflows. That said, we’d be happy to review your case and take the appropriate action. Please reach out to us at [email protected] with this review as a reference, and we’ll make sure to address this with full transparency.

Response from UX PilotSep 9, 2025

Hey hi there, thanks for pointing these things out. Here’s an update: we’ve improved our component library feature, so using those components should no longer be a hurdle in terms of efficiency. The system should handle use cases like yours for example, adding a button — without any issues. We’d love for you to give us another chance to show you our latest updates and improvements. We’re confident you’ll find great value in our product. Please reach out to us at [email protected] with this review as a reference, and we’d be happy to offer you some free credits to explore our recent updates and features.

Response from UX PilotSep 9, 2025

Hey hi, generally this is not our usual practice as we aim to provide instant support on critical issues. Would you mind reaching out to us at [email protected] and including a reference to your previously reported ticket? I hope the issue has already been resolved, but if not, please let us know and we’ll make sure to take all the appropriate actions including reimbursements if needed.

Response from UX PilotSep 9, 2025

Hey hi, sorry for the bad impression. We’ve made several improvements, including enhanced and faster support processes. Please reach out to us at [email protected] and mention this review If your issues are already not resolved we’ll make sure to get everything sorted for you within a few hours.

Response from UX PilotSep 9, 2025

Hey hi, we definitely don’t aim to give this impression, as transparency is one of our fundamental standards. Let us try to address this. If you have any suggestions, concerns, or questions, please do let us know. Subscriptions – The subscription indicates the level of access you have to the tool. On lower-tier plans, access is limited, while higher-tier subscriptions give you maximum flexibility. All the details are available here (https://uxpilot.ai/plans). Please note that each plan also comes with an associated credit package, depending on the plan you choose. You can always purchase additional credits, but the basic subscription already includes the credits listed in our plans. Cancellation – After cancellation, access is not removed instantly. Instead, you continue to have access to the tool until the end of your billing cycle. So cancellation takes effect at the end of the paid period, not immediately. I hope this clears things up. Sorry for any confusion. Please let us know which points were unclear at [email protected] , and we’ll make sure to carefully review them.

Response from UX PilotSep 9, 2025

Hey hi, sorry for the bad impression - this should not be happening. I hope the issue was resolved in a timely manner, and apologies for any delays you may have faced. We’ve now improved our support processes so you won’t have to experience such delays again. If there’s anything still unresolved or unaddressed, please reach out to us at [email protected] , and we’ll make sure to get it sorted for you quickly.

Response from UX PilotSep 9, 2025

Hey hi, sorry if you faced any shortcomings. The designs generated within UX Pilot are fully usable, with source code specifications, and export accessibility — especially in Figma. Could you let us know if there’s any specific limitation you encountered? Please feel free to connect with us at [email protected] so we can review this together.