Uxolclub Reviews | Read Customer Reviews of uxolclub.com

Uxolclub Reviews | Read Customer Reviews of uxolclub.com

Uxolclub reviews

Showing 4 reviews with 1 star · Clear filters

Tim R.
Mar 23, 2024
You want get it
I order product from this place and never got it. And they sent a message to activate PayPal I didn't use PayPal I used my debit card and I have not received what I paid for. But it has come to my attention that Amazon drivers are stealing packages. They are dropping them off at there own house or they drop the packages off at a friend's house. I drive for a living And when you see a Amazon truck in a parking lot and they are unloading packages into a car or van you should call the police and report it I know the next time I do I'm calling the law and the amount of people having to call the place they bought the merchandise from and say hey where is my merchandise has triple in the state of Arkansas
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David S.
Feb 17, 2024
UXOL advertises as being about customer…
UXOL advertises as being about customer service. 24/7. That is false advertising. Have a bad product from them, and they won’t return my texts or take care of the problem. Very poor company to deal with, stay away. If I could give them zero stars, that’s how I’d rate them. Scammers.
Response from UxolclubFeb 17, 2024
Dear customers, We apologize for the inconvenience and we truly understand your frustration. We are deeply sorry for our failure to respond to your cancellation request in a timely manner and we are committed to resolving this issue as quickly as possible. To assist you further, could you provide us with your order number and contact details? This will allow our team to quickly verify and resolve your request. You can contact our customer service email directly: [email protected]. We assure you that we will take immediate steps to provide a solution. We value each customer's satisfaction and are committed to ensuring that your shopping experience meets the high standards we hold ourselves to. Thank you for bringing this issue to our attention and we look forward to resolving it for you as soon as possible. Best Wishes Customer Service Center
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Krucksonix
Jan 4, 2024
Useless Support (No reply’s)
Can’t cancel my order and get my money back. They’ve said that they already started preparing and can’t cancel it, i’ve been sending emails about canceling the same day that I n made purchase yet no one answered. Now since I can’t cancel, I asked when will they ship it since I bought it on December 30th, and no response since. Support is completely useless. $102 USD scam
Response from UxolclubJan 6, 2024
Dear customers, We apologize for the inconvenience and we truly understand your frustration. We are deeply sorry for our failure to respond to your cancellation request in a timely manner and we are committed to resolving this issue as quickly as possible. To assist you further, could you provide us with your order number and contact details? This will allow our team to quickly verify and resolve your request. You can contact our customer service email directly: [email protected]. We assure you that we will take immediate steps to provide a solution. We value each customer's satisfaction and are committed to ensuring that your shopping experience meets the high standards we hold ourselves to. Thank you for bringing this issue to our attention and we look forward to resolving it for you as soon as possible. Best Wishes Customer Service Center
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Angel U.
Oct 29, 2023
What waste of money
I've never received the item when It says it got delivered. I have a ring cam that shows the date and time it was allegedly delivered. I sent an email to uxolclub support but, never got a response from them. Well I most likely got scammed. :(
Response from UxolclubOct 31, 2023
Dear Mr. Angel Ulloa Thank you for choosing to purchase products from uxolclub. In response to your question, we contacted the local logistics provider as soon as possible. We have received important information from USPS that you appear to have experienced a lost item issue with the product(s) in your order. Please be assured, however, that USPS has taken steps and contacted you to assist you with the claims filing process. Once you have successfully completed your claim, we will be more than happy to offer you a larger discount on your next purchase. if you send the message to us, we will reply to you within 24 hours on business days. if you contact us on the weekend, we will respond to your message ASAP on Monday. If you have not received a reply from us, could you please check the spam box for confirmation? Again, we sincerely apologize for the inconvenience. If you have any other questions, please feel free to contact us Best Wishes Uxolclub Customer Service Center
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