UWON CarriersReviews of uwoncarriers.com

If I could rate this company lower than 1 star, I would. At first, we only went with this company because of the price. They quoted us $650. I had already put down a $200 deposit. The day they were supposed to pick it up, they didn't. Immediately I got run around responses. I was automatically weary about that. But anyways, I needed my car shipped ASAP, and everybody else would've charged double the price if they could even get someone out that short of notice. To make a long story short, they picked up the car the next day. The person at Uwon I was dealing with (Simon), could not give a straight answer for the life of him and at the very last minute he hits me with a new price of $1,400. I had no other choice. Any other company would've charged that anyways. I was already upset. The car was supposed to be dropped off on Monday (they picked it up early Saturday). Then Monday came. My car didn't. There was "mechanical issues" with the truck delivering my vehicle. I only found out after I had asked where my car was a million times. They said it would show up Tuesday. And then Wednesday, Thursday... My car didn't show up until a week later at 6am on that next Saturday. These people lack communication completely. Do not trust this company. I have receipts of everything from these people. I was about to report my car missing because NOBODY, not the driver, not Simon, could tell me where my car was. I will never be using this company again and I will never recommend this company either. I hope nobody makes the same mistake as me. Judging by these other reviews it looks like I wasn't the only one who got got... EDIT :: to add insult to injury-- This company messaged my husband asking me to remove it. They even offered a promo code for the next time I use their service!! How nice.

Stole 254.00 from me. Pulled the same shenanigans on me. Quoted a price, acted insulted when I questioned him and then day before pickup, changed the price by $600. Said he’d return my deposit but didn’t. I’m filing a police report tomorrow and also sending a report to better business bureau. Guy is big time thief and liar! He thinks he’s funny, and cute, but he’s a robber.

Awful experience with Justin. Trying to ship our car to another state. He provided a reasonable quote and said the driver would pick up the car at noon on the designated day. Trying to follow up and he is radio silent. At first I was told he was on vacation. Then I was told he was still negotiating with drivers. Nobody can tell me whether my car will get picked up or not. Their customer service is lacking & ignoring a customer shows their lack of concern. They are just waiting for their next victim.

I had a nightmarish experience with Uwon Carriers LLC (Order #30457415-UW). They operate using classic deceptive "bait-and-switch" tactics, breach signed agreements, and engage in extortionate practices at delivery. Bait & Switch Pricing: They initially quoted me a locked-in rate of $800 to secure my booking and $300 deposit. Soon after, they attempted to demand $3,000 before forcing a revised quote of $1,600, which doubled the original agreement. Weeks of Delays & Complete Incompetence: The contracted pickup date was July 8th. They went silent for weeks. When they finally sent a driver, the person was completely unprepared and couldn't mechanically unlock the vehicle, despite explicit advance notice that the battery was dead and the vehicle was inoperable. Forced Pickup After Cancellation Request: After weeks of non-performance and refusing a full refund, I formally requested cancellation and warned them of legal/regulatory action. Only THEN did they abruptly claim the car was picked up, completely ignoring my cancellation notice. Extortion at Delivery (Holding Vehicle Hostage): Per the signed agreement, the remaining balance due at delivery was $1,300. However, upon arrival, the driver demanded $1,400 and refused to release my vehicle unless I paid the extra $100 for an uncommunicated "towing fee." Holding a vehicle hostage for unauthorized fees is a direct violation of federal transport regulations. NOTICE ON THEIR RATINGS: Do not be fooled by their high overall rating. They actively dispute, flag, and attempt to remove legitimate 1-star reviews from real customers to hide their illegal practices. I have full audio recordings of call exchanges with their dispatchers, as well as complete text and email documentation proving this entire scam. I am personally ensuring that all evidence, call logs, and contracts are formally submitted to the FMCSA, USDOT enforcement division, State Attorney General, and their bond provider to initiate a full regulatory investigation into their business!

The whole experience felt like a bait-and-switch. After I agreed to the quoted price of $750, I was later told that, due to "high demand for transportation services and limited drivers available in Texas," the driver's price had increased to $1,150—a $400 increase from what I originally agreed to. I understand that the initial quote may be an estimate, but an increase of this size is far beyond what I expected based on the advertised pricing. It makes the original contract price feel meaningless if the final cost can change so dramatically after the agreement is made. While I appreciate that Nick tried to work with me on the price, it was difficult to feel comfortable moving forward when the amount kept changing. It made me lose confidence in the transaction. On top of that, I'm now out the $200 deposit that I paid based on the original quoted price. I entered into the agreement in good faith, and I don't believe it's fair to keep my deposit after increasing the price by such a significant amount.

Was bait and switched by this company. Was given an estimate of $900. Contract was signed. Day of the pick up was told it was instead $1400. Justin was not up front from the beginning. Other companies quoted me $1200-$1400 from the beginning. This is dishonest practice. Stay away from this company.

Wouldn't recommend, Bait and switch and likes to deflect the problem.

Be very careful! I would love to use all platforms to talk about the terrible experience I had with this company. They said they have a driver in my area and they could schedule pick up any date thats convenient because there are carriers now in my area. I gave them my date, they said yes, they even said he knows that other agencies bait and switch and Uwon doesn't do this and again assured someone is ready to pick up! Nothing the day of, nothing a few hours after, all they say is "please be patient with us we are working on yours!"