uvmask.comReviews of uvmask.com

I spend my money jully 20, to get my mask in October 20. Still haven't nothing. I paid for mask and accessories, nearly 200$, I send emails to be repaid and they never give an answer, even after 4 months... "Thieves" is the only correct word to describe them.

First it was marketed as Made in Japan, false. Then because of its unique UV light filter, it's supposed to kill bacteria, viruses in the air, never got approval for that. It weighs so much that the straps break and the construction is so bad the silicone seal falls off when the mask is removed. The pump is so bad it's hard to breath. The red flag should have been their fake office address in the US. Never got my refund

It's just a scam.

This company is a total rip off plain and simple, you can send the money if you want to throw it in the garbage can, you will never get any product from them. There a dishonorable bunch of thieves and liars

Con artists will take your money and not honor their satisfaction guarantee and will try to trick you into accepting new terms when filling out a refund request form.

Company offered a "30 day satisfaction guarantee" in their Kickstarter campaign so I figured it was worth the risk to get on board, even though it was their first project. Once I had the product in hand I found that it did not seal properly, the filters would deform/dislodge due to the extreme pressure in the mask, it was incredibly difficult to breathe in the mask and it weighed over twice what it was marketed to be. With all these problems I attempted to return it and never got a response. On the KS project comments section you can see many, many denials by UM Systems (uvmask.com) to honor their guarantee. I would stay very far away from this company as they do not offer a functional or safe product and do not stand by their own guarantees.

I paid for my mask in July 2020 and have still not received it. BUT a friend got his gave it to me because it didn't fit his large features - even the large size. (I never thought he had a big nose.) He gave me a large and a small. I put the product together, charged it up and found it unusable. With the filters in it felt like I was breathing through a straw. I had to labor to breath. The fan comes in two speeds: loud and louder. I measured it with an app I have. The louder speed was 50 decibels. Very distracting. Thirdly, and this is the showstopper, I can't be heard at all though it. Even in a quiet country house, my wife was unable to understand anything I said, even with the fan off. AND I still haven't gotten MY mask. This whole transaction has been completely disappointing. And it's sad because something like this product would be really useful until the pandemic is fully under control.

WARNING WARNING WARNING The product causes breathing difficulties which leads to a lack of oxygen. DO NOT USE THIS PRODUCT! WARNING WARNING WARNING