USVitalRecordsReviews of usvitalrecords.org

Absolutely horrible and a total Scam. Said it would be here in 5 days and then after I paid said it’ll be here in 45-75 days don’t use them!!!!!! Go straight to vitalcheck.com you will get your doc so Much faster.

US Vital Records is very expensive and very slow and difficult to contact. Do not use them!

I couldn't even leave a simple voice message. Everything has to be done through their website. I canceled my order but God knows whether they will do it or not. I am very dissatisfied.

This is a total scam. They charge you a fee and then give you nothing in return. Then when you ask for a refund they will not give your money back. So they basically scam me for $137.

This website is a scam. They charge me $158 for a birth certificate. Instead of providing the birth certificate, they redirected me to VitalCheck.com and asked I pay their service fee as well. You can just go to VitalCheck.com and pay $38 and get your birth certificate and NEVER have to use this website. It's fraudulent and misleading. I am currently asking for a refund, but have not received one. Instead, I am getting pushback from customer service. This is false advertising.

My wife was mislead by what she saw on usvitalrecords.org into ordering 3 birth certificates for $305. Then, since from what we could tell all they did for their $$ was pass us to vitalchek, we realized we'd have to pay the Vitalcheck service fee (a reasonable $13), then pay the fee to the North Dakota Dept of Health Services ($45). I immediately filed a dispute with the credit card company, noting that though usvitalrecords.org said in their communications that there may be a 2nd charge from the government agency processing the records request, the company said nothing about a fee from another private company that we'd be passed to. While we waited for a decision on our dispute, I order the 3 birth certificates directly from North Dakota Health & Human Services for a total cost of $45. In 35 days the dispute was resolved in our favor and we got all our money back.

I understood I was paying extra to use the service of US Vital Records knowing they were a middle man instead of directly ordering from the state dept ONLY because they offered fed ex shipping from AK. The first time I ordered my birth certificate directly through the state, my certificate got lost in USPS mail. The state online agency clearly has this problem often as their website states they are not responsible for lost mail and will not offer refunds. So after 6 months of dealing with USPS to find my missing certificate with no success, I really needed my birth certificate and was reluctant to use the same method as the first. So when I saw US Vital Records offered FedEx shipping I was willing to not only pay the extra shipping charge but the services of this third party vendor to get my document. HOWEVER, when my certificate finally did ship and I received tracking it was through USPS and not FedEx. I contacted US Vital Records and was informed it’s up to the state agency how they ship and US Vital Records cannot control that. So why then is it an option on their webpage? No response from this fraudulent company. DO Not use them.

I wish they had a 0. They don’t even deserve a 1. You can’t call them. Yes, they answer but you get a recording that instructs you to email them. I ordered ONE Birth Certificate for my son, who is out of the country and needed it ASAP. They charged me $196.75. I’m trying like hell to cancel the order and get reimbursed. YES, they need to be shut down. GO TO YOUR LOCAL DMV. THEY GIVE IT TO YOU RIGHT THERE. NO WAITING AND IT ONLY COSTS $14.00