USTVNowReviews of ustvnow.com

I paid for a subscription to test out the website, but the live tv didn’t work. That was the whole reason I paid for the subscription. The response from their customer service was pretty much, “It’s your fault” and then they gave a list of things to try. My computer and internet was working perfectly, it’s just a bad service.

They have no customer service they strictly use AI. They don't return phone calls. They doubled bill for the same plan. One minute you can get in on one account then 10 minutes later you can't get in on that account so you have to open a second account and they bill you for that. Over 80 telephone calls from myself and from the veterans administration because other veterans are getting ripped off by them and they refuse to answer any questions an update they have or had? Two sites a.com and a.net both providing the same service according to Google their.net site has been down and you get redirected to their.com site. But at the same time my father's account under wright Smith even though we have proof that he paid for it they blocked him from entering his site so I had to go in and open another account to help my retired father. They still have not returned any emails other than their AI email and still have not returned any telephone calls.

I signed up for free trial but, had problems signing in on tv. I contacted support and they sent a temp password. Worked fine so I signed up for a month. I was never able to sign in on tv again. I got no help from support and cancelled my subscription. I still got charged for next month and am trying to get a refund. Website now won't let me cancel or delete my credit card. Do Not Sign up for this service

so been customer for years, excellent service when overseas, enjoyed recorded programming, over the years this service has gotten worse, the technicians are nice but seems nothing about this situation gets better. . when questioned the staff say switch to ustvnow.net, this service not the same, again most of my shows prerecorded, you unable through catchup to stop, go back later, old system kept the place where to resume. . looking at joining YouTube TV, reached out again today, but nothing seems resolved, 😕 not sure how frustrating this has become.

Buyer Beware. I will not get involved with this company again. They kept emailing me. I told them to leave me alone. They continued to attempt to run my card through a total of 10 times. I'm so glad my bank stopped their charges.

I signed up for a free 5 day trial while in Mexico. Cancelled prior to the 5 days and was still charged. Called to try and get this issue resolved and was basically told I was lying by some rude foreign lady. Refused to do anything. I eventually found the email confirmation of when I signed up 3/21/22 and cancelled 3/25/22. Horrible customer service. Not trustworthy at all. I'd avoid this company at all costs.

As I’m writing this no channels available or very patchy! Even with the lowest quality settings I have problems. I can’t see why USTVGO have excellent quality and is free yet this is a paid service and the quality is dire! Forget about casting unless u want a slow staggered signal. Please sort the initial stream out so we can get good quality visuals!

Service Seldom Works--Stream Constantly Down!! Signed up last Nov wanting to watch live US TV from Europe. Had problems with freezing of the stream at onset and it was remedied at first. Now the service has become totally unwatchable. No matter what live programming I select I get a constant "uploading" message with the pic frozen. This is constant and has persisted for the last week without let up. Now the service is 100% unwatchable. Contacted support four days ago with NO RESPONSE. Attempted another contact with support again with no response. Hence, I regard USTVnow as a waste of money--it is great when working, but it simply DOES NOT WORK. Sidebar here--problem exists regardless of device I try to use--TV or laptop. Both show constant freezing of the stream.