L.
Please make the State Department great again!
I have changed my review. We DID get a temporary password but somehow it went to the spam filter. Still, only 3 stars because the help desk doesn't have a human option. Whatever you do, keep hold of your password. (If you use I forgot my password you DON'T get a temporary one as stated. You get NO answer at all.) The help desk robot only tells you to do what you have already done upteen times, and there is nowhere else to go for help or a human to sort it. If the government is paying for this outsourcing of the State Department they are wasting money.