Ustraveldocs is listed under Internet & Software in Huntsville, Alabama.
Ustraveldocs (ustraveldocs.com) has 23 customer reviews on Five Star Index, with an average rating of 1.1 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingShowing 22 reviews with 1 star · Clear filters
victor p. C.
as what others have experienced and so do I particularly in rescheduling interview appointments. One's login then tries to look for a slot it will always say no appointments available until it gets an error of suspicious activity and frozen for 72 hours until then you can have access again now this has happened twice and I don't know what holds the future for my mother in law.
Alisi M.
Im experiencing ALL Of the Below - Have chosen not to Pay as I don't even have a Date or Time for An Interview for my Visa - I went through 1 Bug yesterday that got fixed and just phoned the number 098875999 to fix the new one - I hope these Scammers don't Use My Passport Number fraudulently now! Where to next?!?!
Rony M.
One of worst website I have ever seen in my life.. Nothing works there. No appointments slot open.. site throws error all the time. You will just get frustrated experiencing it.. if everything works for you then consider yourself the luckiest person. Opened cases closed automatically without comment or resolution. Customer support is even worst they will just simply say we don't know anything
Christy D.
I don’t see a No Star option Our Emergency request is Approved. However on trying to schedule Emergency Appointment, we could see the available slots. But On click of "Submit" button after selecting a slot, nothing happens. Even after our emergency request approved, we couldn’t proceed further. WHAT IS THE USE OF GETTING AN EMERGENCY APPROVAL
Mr B.
Absolute scam. They do not provide any helpful information or any help in obtaining visa. All emails sent to help support come back with automatic reply and the same information about website. They should be fired!
Sameer K.
pathetic portal with even worse customer support. can't believe that a country which is so tech-savvy can build such a mediocre portal. they keep changing portal link and are unable to manage data migration from old system to new one. don't keep any hopes from customer support either, they are equally bad , would just straight away close out the tickets.
Anu
This is the worst website ever I would say. It always says my security answers are wrong. I try to use forgot password and reset the password- what now? Same security questions show up and do not allow me to login. The website do not show any other work around for that. What is the point of resetting the password. It will not allow me to signup with same username or email. What else should I do to regain login???
Rav
I have never seen such a buggy product. Nothing works. I have a request open for 4 weeks and it is still in progress. I am sure they will close it silently so they don't have to work on anything. They are just in business because they managed to get contract from US government to process the applications. its example of worst customer service and worst product.
