USRider Equestrian Motor PlanReviews of usrider.org

Timely, courteous, all around great job

From the time I made the phone call that I needed help. The girl on the end of the line was very helpful. Big wrecker that they sent out It’s very knowledgeable with the situation I was in. He was very professional and very caring. And I highly recommend you guys to eve that I see.

I don’t remember his name, but the service representative who helped us was simply outstanding!

Great customer service. They were in touch with me all the time while I was waiting for the tow truck. I called from Canada; the local contractor was the best. Very helpful and professional. I suggest to be considered in future.

Just minutes away from where I had made the impossible decision to euthanize my heart horse, my truck broke down on the highway. I was two hours from home in the middle of the night with a shattered heart. The rep at US Rider worked tirelessly to find someone who would haul the whole rig home for me. A few days later, I received a sympathy card from them. I will 1000% recommend them to anyone. I am so thankful for all they did.

I called US Rider when my tow vehicle was having some issues. It was such a great experience, had my location down and a tow truck arrived within an hour and a half. Much better then Allstate roadside.

Always friendly people answer the phone. I usually have figured out quickest way to get a tow or other aid, and that helps simplify their task to cover the cost up front, which is much appreciated rather than having to request a reimbursement.

communication with the main office.