USHUD.comReviews of ushud.com

Response from USHUD.comSep 6, 2024

We regret any breakdown in communication. Numerous calls were made to the client without a response. Once the client was reached, they made it clear of that they were filing a dispute with their bank. Once a dispute is filed, we lose the ability to issue a refund as we are no longer in possession of that money.

Response from USHUD.comJul 31, 2024

Thank you for sharing your experience with us. We sincerely apologize that our service has not met your expectations and for the frustration you’ve encountered with the lead generation process. We understand how important it is to receive quality leads, and it’s clear that we’ve fallen short in delivering the results you were hoping for. Your feedback about the “agent assist” program is concerning, and we are committed to investigating this further to understand what went wrong. Our goal is to provide value to our agents, and we regret that this has not been your experience. We’d like the opportunity to make this right. Please reach out to our support team directly at (800) 230-9519, and we will prioritize resolving this issue for you. We appreciate your patience and your feedback, as it helps us improve our services. We hope to have the chance to turn this around and restore your confidence in our service.

Response from USHUD.comJul 31, 2024

Thank you for updating us on your experience. We’re genuinely sorry to hear about the initial issues you faced with the number of leads and their responsiveness. We understand how critical it is to receive quality leads, and we regret that your experience did not meet your expectations at first. It’s good to know that the lead volume has since increased after your conversation with member services. We hope this improvement helps in achieving your goals. If you have any further concerns or need additional support, please feel free to reach out to us directly. We’re here to assist and ensure you get the most out of our service. Thank you for your patience and feedback.

Response from USHUD.comJul 31, 2024

Thank you for your feedback. We apologize for the slow start with only one lead in the first month. We understand how important a steady flow of leads is for your business, and we’re happy that since speaking with you the lead volume has now increased to 14 per month. We’re committed to supporting your success and are here to help you make the most of these opportunities. If you have any questions or need assistance in optimizing your lead engagement strategy, please don’t hesitate to reach out. Thank you for your patience, and we look forward to seeing positive results moving forward.

Response from USHUD.comJul 31, 2024

Thank you for sharing your feedback with us. I’m sorry to hear that your experience has not met your expectations. We take your concerns seriously and would like to understand more about what went wrong and how we can make things right. Your satisfaction is important to us, and we’d appreciate the opportunity to address any issues you’ve encountered. Please reach out to us at (800) 230-9519 so we can discuss your experience in more detail and work towards a resolution. Thank you for giving us the chance to improve. We hope to turn things around for you.