Roy
Uship picked my stuff up on Dec 03…
Uship picked my stuff up on Dec 03 2025. I shipped from NC to Alaska. It took until February 26,2026 to get here. Have damage to riding lawnmower. And a few other boxes with china and and etc. I shipped with upack with three different containers and each of those were here within 15 days. The crew that dropped off everything did a great job unfortunately it took them almost 2 1/2 months to get my stuff to me.
Response from Uship van lines incMar 1, 2026
Hi Roy, Thank you for sharing your feedback. We truly appreciate you taking the time to let us know about your experience. First, I want to sincerely apologize for the long transit time. We understand how frustrating it must have been to wait nearly two and a half months for your belongings to arrive, especially when compared to your other shipment. We’re also very sorry to hear about the damage to your riding lawnmower and the boxes containing china and other fragile items. That is certainly not the experience we want for our customers. We’re glad to hear the delivery crew provided good service upon arrival, and we will be sure to share that positive feedback with them. Please reach out to our support team if you haven’t already so we can review the damage claim and work toward a resolution for you as quickly as possible. Your satisfaction is important to us, and we want to make this right. Thank you again for your feedback.