Kristen
I couldn’t get a dialogue in voice with…
I couldn’t get a dialogue in voice with a human to further my understanding of service options. Have an account and keep getting offers to open one.

UserWay is the World's Leading Automated Website Accessibility Solution for ADA & WCAG Compliance, providing:- The strongest legal mitigation for ADA accessibility & compliance- Requires only a single line of JavaScript- Trusted by over 700,000 websites- Relied on by 60 million users with disabilities
UserWay Inc. (userway.org) has 546 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Claim this listingIT & Communication · DOVER, Delaware
Excellent

IT & Communication · Wilmington, Delaware
Excellent

IT & Communication · Wilmington, Delaware
Excellent

IT & Communication · Wilmington, Delaware
Excellent
546 approved reviews, newest moderated first
Kristen
I couldn’t get a dialogue in voice with a human to further my understanding of service options. Have an account and keep getting offers to open one.
Bill S.
I was impressed by how well the AI widget dealt with accessibility issues, and how it gives me the option to accept or modify many of the automatic fixes.
Yvonne
Easy to use and makes it simple to be compliant
African Canadian A.
This is amazing. Thank you for serving humanity with your innovation. Because of you many organizations have become digitally accessible. I wish our organization could pay for the premium to support your work. The free version is no doubt makes the difference.
Erick M.
I love the options you open up for inclusive websites, and the ease of integration. The process of signing on and seeing the initial options is good at first, but as you move through it seems like you can't do back. So I set up one of my two websites (created with WIX), but didn't know how to return to the video instructions and options for my other web site (created with Weebly).
Fletch the D.
"Free" widget advertised is only "free" as part of a "free trial" meaning there is no "free" widget. Hopefully it's a case of copywriting, marketing, etc. not being part of their core competency and not some form of trickery. Will adjust star rating (if warranted) after trying the product.
Response from UserWay Inc.Sep 23, 2021
Hello, Thank you for your feedback. We do offer both Free Widget and a free 10-day trial for our paid AI-Powered Accessibility Widget. You can check out here to see the difference between our Free Widget and AI-Powered Accessibility Widget. Would you mind providing us the article or pieces of information that caused the misconception so that we can check further? When you have a moment, please email us at [email protected] and we’ll reach out to your immediately. Best, The UserWay team.
Iftekhar
I used for testing and it was really great experience with the free widget.
customer
The response time and referral information was effective and excellent But the most important point is the attitude , openess and willingness to assist and resolve the problem. Congrats!