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Jewel (usejewel.com) has 20 customer reviews on Five Star Index, with an average rating of 1.2 out of 5.
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Robert S.
We order from delivery catering app and paid for order but went to pick up order they couldn't find it and when we showed order and receipt. We were told what do you want me to do about it .we have ordered many time and they get it right maybe at best 50% and was told not to use online but when you call the delivery they never answer their calls
Virginia O.
I ordered size medium dress on sale item received was more like a child size 6 I am a size small 4 to 6 and I couldn't even get dress over my head. It was too small for my granddaughter she is a size 6 child. Customer service is awful they refused to exchange dress /no refunds on sale items.
Dorothy Sue A.
Don’t believe other reviews. My jacket does not fit & they won’t take it back. Sleeves are 3-4” over my finger tips and fabric is not quality. I didn’t expect it to be like going to Neiman Marcus, but expected more than this. It’s total crap!
Sumit K.
Amount paid but goods have not received till time.it is a fake website.
Amy
I just logged into their site and was surprised that they are closing down and would only honor purchase cashback till 2/15/2021 and the final payout on 3/31/2021 must be 15 or more to be able to be redeemed. While losing around 10 dollars over the cashback is no big deal, they should have done a better job informing the customers that their restrictions about the cashing out the cashback. Perhaps that was part of the reason they are closing while other cashback sites are working well.
Jane H.
It’s hard to give them even a one star. The line is always long, whether there’s five customers or 500, The prices are high but mostly no one there working is able to help you, they are always appearing deeply troubled by any effort to assist a paying customer, you know, you’re only paying several hundred dollars a month for groceries. This type of service not adding anything of value to the store experience itself, like Marianos, paying more for less servic. I cannot imagine anybody investing in this business, how long can it last, it’s been a long time, but they had read he’s got to be on the wall because if people have absolutely any choice between Joel I need these other grocery stores home accommodate the experience of the shopper And disability to do this but social media, it’s shocking how arrogant and unconcerned investors are, so what a very strange
Eddy
They do not honor any cash back at all. If you try to contact support, they will loop you around for months saying they are waiting for the store to confirm such and such. Don't use this service at all, save your time.
MM G.
Very upset and unhappy with this site. This site offered 6% cashback from Cettire.com. I purchased a $1700 item from Cettire through usejewel.com. However Usejewel (customer rep, Brittany) will not give me the 6% cashback from my purchase claiming that I didnt clear cookies, whatever. They play games and will not give cashback if you make a big purchase. I'm going back to coupon cabin. They always keep their promise and always gave me my cashbacks.
