UsedMacReviews of usedmac.com

Bought Macbook air 13" 2015 from this site last month .it was grade A and cheap. surprised came with office software installed. so happy with this deal.it shipped fast also.

On a friend's recommendation, I purchased 2 used Macbook Pro 13 (2012) from UsedMac.com and I was very pleased with the speedy, polite, professional and friendly service. Mike has always helped me, even after the sale. Their prices are reasonable, the product is top quality and their service is the best!

I bought a 2006 iMac and waited 3 weeks for it to arrive. When it came in, I received a 2008 iMac, which is not what I ordered. I called the number on the website and spoke to a man who tried to convince me to keep the 2008 model. He then told me he would ship out the 2006 model on Friday (it was Monday) and after waiting 3 weeks, I was not really interested in waiting longer since I already had a bad taste in my mouth from the way things were handled. I asked him about the model I was in possession of currently and he told me he would send a label in the box of the correct model so I could send this one back, for some reason, I had a bad feeling about this. I paid through PayPal so I opened a PP case and have yet to have any responses from the site, I also emailed them and called them 2x since then to no avail. I had to ship back the computer and PP would only give me a $35 credit which meant I had to pay an extra $20 to ship the computer back on my own dime. This website should be shut down!

This business is not serious nor worthy of your time and money. I purchased item 661-3593 VIDEO CARD ATI RADEON 9650 256 MB DVI/DVI FOR POWER MAC G5 from them, and they shipped me a regular 9600 with 128 MB instead. To make matters worse, the board seems to have defective VRAM, as weird patterns appear in both 2D and 3D modes. I have tried reaching them by chat and email and I they have completely ignored me about this issue.

I bought my mackbook pro 2015 model that arrived super clean and I was surprised with many free office software install! I’m a college student and I recommended them with my friends and were all happy with their service. Especially since we have distance learning because of the pandemic. I definitely recommend here and super surprised.

I ordered and paid for a computer. Two weeks later the computer had still not shipped and absolutely no word from usedmac. Horrible business model. Be cautious and do not expect much (or anything) from this company.

They took my money and I never got my order. Simple as that. These people took over a week to even "ship" my order out, then, even though I paid for FedEx, it came up as USPS when shipping out. Then after a few days of not receiving the package after seeing the tracking said delivered, I email them asking what's up. No reply. Then, about a week later, I filed a claim with PayPal, and almost instantly they replied to PayPal and escalated it to a dispute, basically taking my money. Do not buy from them.

I made an order for 3 used Mac Minis on 1-25-19. After ten days, I had not seen my order processed or updated to include shipping information. When I contacted usedmac.com, I was told that the three computers were shipping on 2-4-19 and my order would be updated with the tracking number. On 2-6-19 I still did not have a tracking number, and when I contacted usedmac.com, I was told the delay was because of hard drive upgrades that I did not request, but the order would ship that day and I would have a tracking number. I did get a tracking number and when the order arrived, the box included only two Mac Minis, not the three that I ordered. I called usedmac.com and was told that the third Mac Mini was shipped separately and that the new tracking number would be updated on my order and the computer would arrive on 2-9-19. The order was never updated to include an additional tracking number and the computer was not delivered. I have contacted usedmac.com to request a refund for the third Mac Mini that I paid for but was not delivered, and I have not heard back yet. Very frustrating, inaccurate information and inaccurate order processing from usedmac.com.