Used Engines IncReviews of usedengines.us

BUYER BEWARE!!! DO NOT BUY ANYTHING FROM THIS SO-CALLED COMPANY. Similar to all the 1 star reviews, this place is a joke! “Oliver” sold me an engine he claims had 56k miles. My mechanic received it and would not install the garbage that was delivered. Engine had 134k and it was rusty. I asked them to pick up the engine and they did a few days later. “Nick” said when they receive the engine, they would inspect it then process the refund. It took a few days so I followed up on the refund and then spoke with “Alan” and said he would get the refund processed but they were having delays refunding debit/credit cards and it would take 30 days. He said a wire transfer would be the fastest so I provided routing and account info. After 2 days, they said they had refunds in the que and mine would be processed. I waited another day and replied that if I didn’t receive my full refund, I would contact my credit card company to dispute. No refund after nearly a week so I disputed. Since I communicated with Used Engines via email majority of the time, my credit card company has all the important details. Save yourself the headache and buy elsewhere. UPDATE to Used Engines response: COMPETE BS! "Alan Gessler"gave me the run-around and told me that "issues" you "were facing in processing the card refunds, we had a few refunds in queue." That it would take a month so he asked for my routing and account numbers for a faster refund. After I provided that, no refund for nearly a week and that's why this is being disputed with my credit card company.

SCAM ALERT !! DONT BELIEVE THE GOOD REPORTS THEY ARE FAKE Used engines In in Houston TX is literally and scam and crooked company. DO NOT DO BUSINESS WITH THEM!! They charge for crap engines and to not stand by their word. They sent a rusted unusable piece of junk and if it weren’t for my bank’s support, I would be out all my $3K + Do not trust anything they say they are scam artist. I cancelled my order soon after our mechanic received the shipment and confirmed it was unusable. But it took months before they sent a refund in and then they subtracted $781.75 out of the total. When they agreed no restocking fee we offered to ship the equipment back they didn’t want the piece of crap that they sent if that tells you anything. They Literally sell junk and shaft people out of their money luckily I have a very reliable bank in the Dispute Department that helped but so far they still owe me an additional refund of $781.75

Delays upon delays and then poof....nothing ships and the engine is lost/damaged errrrr likely never in their possession. Run far away from these guys.

Twenty days ago I placed my order after being told it would take 5-7 business days to ship out the engine that they had in stock. 5 business days went by and I received a call saying they were short staffed and it would take another 5-7 business days to ship out the engine that they had in stock. After another 4 business days I was called again and told they would issue a refund because the engine they had in stock didn’t meet their standards. That seems like a good thing, but the email they sent me stated that the engine was damaged in transit and that because I was unwilling to wait for another engine they would be issuing a refund. There was no option to wait for another engine. They said they didn’t have one, and damaged in transit was also a lie or that they had one in stock was a lie. It has been 20 days since I sent them my money and i haven’t gotten it back yet. This all seems like a scam. If you need an engine look elsewhere. Update: they still haven’t refunded my money. Update: they said the wire transfer should be in my account on the 6th. It’s now the 13th and I still haven’t received any money or any attempt to resolve. I continue to be talked down to and repeatedly lied to.

This place is a giant room full of dudes who put a bunch of American names in a hat and drew who they were going to be. They're CLASSIC bait and switchers. I UPGRADED to a 2016, 38K engine. PAID FOR IT. A MONTH later they sent me a 2015 engine with unknown mileage that is now leaking as much oli as the one I replaced. Rather than cover the repairs, they fell back on the fine print. Technicalities like the year and mileage of the engine you purchased don't matter, but leaking seals do. Litigation has begun. Their accreditation with the BBB has been pulled. Their positive reviews are fake, bought, and paid for. RUN AWAY!!

Just read the warranty and compare it to the other scams on line, look at the New York times scam reports. Be careful.

Ordered engine from them. Wrong engine arrived the first time along with broken parts. Called and they sent me another engine 2 weeks later which ended up being the wrong engine again. This guys WILL NOT help you in anyway to get a refund. They will continue to not return calls or voicemails. They will continue to send wrong items. I score them an F-.

Update to Kevins Response to my review below. Apparently , Kevin, you're either unaware or don't care what con Alan is pulling , you still have not refunded my account even though you now have possession of the engine, citing that your refund " button" is disabled unless I close my bank dispute for your FRAUD??? Your company has cost me time, money and frustration and it was only AFTER I opened disputes and complained to regulators and the bank that you wanted to pick up your junk engine under the pretense of giving a refund. Anyone having the same problems should contact FTC, Attorney General , BBB and open a bank dispute. DO NOT BUY FROM THEM!