Kylee R.
Scam/Fraud
***I have asked to speak to a manager and Sarah Williams has denied that request multiple times. "She is the one to help me." Scam. Scam. Scam. They told another person in a Google review that they send the contract before you pay. Lie. I sent proof of my payment at 11:36am and then proof they said my contact was signed at 17:36. Said transmission was under a 3 year warranty and now states only 1 year parts warranty which I would have never done because I DONT REPAIR INTERNALS OF A TRANSMISSION. They fraudulently used a cc signature for the contract. Beware!!!!!
Response from Used Engines IncJan 18, 2024
Hello Kylee, Its unfortunate to see that you were not satisfied with your experience. We did check your order history, and we saw that you are talking about not signing an order contract. We dug into more details and found that the contract was sent to your email address, so it must be signed by you. We apologise for any inconvenience caused to you. If you think you would like to discuss it with higher management, please call our toll-free number, 1800-518-9776 and ask to be transferred to the support manager. Thank you.



