Jonathan B.
I received an engine that did not work…
I received an engine that did not work and have tried to get the company to honor the warranty claim but they will not
Quality Remanufactured Engines, Not Used Or Rebuilt Engines, For Sale Online. Backed by a 5 yr, Unlimited Mileage, No Fault Warranty. Free Shipping in the Continental US. Get An Instant Quote.
Remanns Engines (used.remanns.com) has 129 customer reviews on Five Star Index, with an average rating of 1.1 out of 5.
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Auto Parts & Wheels · Redmond, Washington
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Showing 127 reviews with 1 star · Clear filters
Jonathan B.
I received an engine that did not work and have tried to get the company to honor the warranty claim but they will not
Chris B.
Ordered a (what was advertised as a REMANN motor) ford motor on Remann.com, the site SAYS NOTHING about getting a USED engine, paid $2,595, the motor came in USED, and totally rotted, all hoses, exterior plastic parts cracked, the shop would not put motor in my car as it was rotted. The engine was rusted in and out and the mechanic where the engine was delivered to said it looked like it had been in the bottom of a lake for several years, Can not get anyone to call me back. What a scam and if you use DISCOVER CARD they will up hold it as a good transaction. Discover card should read all the reviews and they would see it is a scam. My opinion Discover Card is as sorry as Remanns THIS PLACE IS A RIP OFF. WEBSITE IS VERY MISLEADING.... you go to a website to get a reman motor and get a JUNK used motor. Don't Put the charge on DISCOVER CARD they will not reverse the charge in your favor. I tried two times.
J. P.
If I could give zero stars that would be my rating. Just like every other customer . I ordered a engine August 30th 2021. Still have not received my engine. When i call like everyone else you get the run around or just hung up on, Lucky for me I bought it with my credit card , but I can't dispute it till a full 30 days. It's crazy there is not one good review. I am open to a class action law suit. LETS DOIT!!!!
Dave N.
Interesting experience which was consistent with other reviews. Fortunetly I did not purchase motor. I received price on motor and statement that Remanns inspects and tests all motor. They would but not provide a written inspection report or test results. After numerous requests for documentation I received a email stating I had "all the information available". All information was their statement motor had been inspected and tested, no other verification was available. Sales passes the buck to parts. Parts never pick up the phone. Remanns pushes their 5 year 50,000 mile warranty. Read it in its entirety and carefully. In my opinion it's worthless. YOU will be out of pocket for the full amount you paid for one of their inspected, tested and warranted motors if anything fails.
Kasey L.
Ordered a (what was advertised as a REMANN motor) Subaru motor on Remann.com, the site SAYS NOTHING about getting a USED engine, paid $2,595, the motor came in USED, and totally rotted, all hoses, exterior plastic parts cracked, the shop would not put motor in my car as it was rotted. Called and they said they would pick up the engine and refund my money. They picked it up and refunded all but $1,138.75 when I called they informed me that it was a restocking fee and shipping, after leaving several messages and never getting a call back, I finally got ahold of someone that told me "these broken parts could have been taken off old motor and switched the motor ran and drove" so they refused to refund the money back. HORRIBLE HORRIBLE EXPERIENCE! When you order what you think is a Remann motor that comes in damaged and looks like it was outside for the past 10 years. Then when you call to try to get it straightened out you get tossed around and then hung up on. THIS PLACE IS A RIP OFF. WEBSITE IS VERY MISLEADING.... you go to a website to get a reman motor and get a JUNK used motor.
Jay P.
Remanns shipped me a used transmission that was missing parts off of it. So the transmission cant be used without being repaired. The whole idea of getting a used transmission was to be able to install it and use it. Calling and sending e-mail's were a waste of time, there was no reply. I will never buy from these people again and I would suggest looking elsewhere for what you are looking for.
Local G.
Emailed them about a price on a remanufactured transmission that typically only costs around 750 bucks + shipping, after seeing their price of 1199.00 I told them my budge was around $875 which is reasonable knowing I may be getting something that has never been worked on and just cleaned up and painted. They replied with a "We can't help you" lol then I googled their reviews and saw they were a 1.5. I guess they can't help themselves either. Go to local shops for any work you need.
Susan U.
I would not recommend ever buying an engine from this company. We bought an engine from them and after 3600 miles the engine started knocking. I had gone through the claims process and because I did not save the invoices for all of the work that was done on the car, they would not refund us a new engine. We even offered to pull the engine out of the car and ship it to them so they could hear exactly what it was doing. They were only to happy to not help remedy find a solution. What was really bad is the head of the customer support was only to happy to prove that she was the only right about the problem and I the customer was wrong. Since when is the customer wrong?