Remanns EnginesReviews of used.remanns.com

Do not, I repeat, DO NOT purchase anything from these people. I wouldn't have even given them one star, but I had to, to write this review. I made an engine purchase through them. During the purchase everyone seemed so friendly, helpful, and professional. They were able to answer any questions I had. They had me convinced that they were legit, so I made the order using my credit card. The next day I received an invoice#, stating the engine would be shipped in 7-14 business days. After 10 days of hearing absolutely nothing from them, I called to see when they thought the engine may ship. I asked them a few questions about the engine while I had them on the phone. At this point I started to realize that I may have been scammed. I asked to speak with someone who could possibly help with the cancellation of my order. They transferred me to some random woman, who knew absolutely nothing about what I was talking about, and was pissed off at me for calling. After several attempts to contact them, I finally got someone on the phone who helped with the cancellation process. After about 10 days, the money was credited back to my account with exceptions of $500. I tried to contact them again about the whereabouts of the $500. Guess what...you guessed it...Can't get anyone on the phone. They put me on hold and never answer. Not sure if this is in any relation, but I had to cancel my credit card due to several purchases being attempted all over the country...you be the judge

Concur, this place is a scam! Incredibly rude “Service” desk rep that just continually hangs up when he realizes you’re calling with an issue. Also tried the warranty department, again, complete BS. They are some sketchy “company “ the woman would only call Southwest, asked for supervisor and was hung up on!

Remanns.com Used Engines SCAMMED me like most all the other reviewers here. When I first called Remanns the attendant says, “Yea, we have that engine”. I asked when it would be delivered and the reply was about a week. But the next time I called to get a fix on transit they gave me a different story, 7-14 working days + weekends. (Add 4 more days) for weekends. When I called again someone says “7-14 working days but due to some unusual circumstances please allow additional time”. That’s vague! That could be a month or two and that’s not what the originally told me. I canceled to get a refund because I couldn’t wait that long and Remanns kept over $340. This is a SCAM outfit that BAITS you and SWITCHES!

I wanted to order a engine but the delay was to long after i spoke to a rep, my customer did not want to wait for 2 months so she canceled, we called reman and canceled the same day, the refunded some of my money back and the kept 324.00 i called and we discussed it the guy was rude, i own my own auto repair business this is not how u should take care of your customers

Where do I start with this place? I ordered a used engine on 9/7. They took the money and I had not heard anything back from them. So on 9/10 I found this site and read the reviews. I then checked their BBB rating and it was an F with hundreds of complaints. So at that point I believed the best route would be to cancel the order. I called them on the phone and told them I was worried due to all the bad reviews. She asked if I wanted to cancel just because I read some bad reviews online and I said "Uh yes!". She sent me a link to a "Order Cancellation Request". I completed it and got a verification back that it was submitted. About 10 minutes after cancelling I got a call from a man named Steve who claimed to be with Premium Used Parts Solutions in Oregon. He stated he was a "vendor" who sold engines to Remanns and he stated he has done business with Remanns for 4 years despite his business LLC only being 1 year old. I checked his information and his address is a metal shed in the corner of a field in the middle of no where in Oregon. He also stated he had the engine that is supposed to come to me and it would be ready to ship in 2 days. He said if I cancel the cancellation he would get it shipped out. I asked him to email me photos of the engine and never heard anything from him again. I don't believe for one minute he is a "vendor" for Remanns. I believe he is part of the scam. On 9/14 I got the most unprofessional email. No business name. No last name. Below is the actual email text "Hi, good day. This is Keisha from the Shipping Department. As per update, this will be scheduled to ship today from our warehouse in NJ. As soon as we have the tracking details, we will send it to your email as soon as possible. Thank you and have a nice day. Keisha Shipping Department 8663191058 ext. 7" Now this is after Steve in Oregon said he had the engine out there in Oregon. Now they claim it is in NJ. Then the last communication from them was on 9/22. It was an email stating that "we are experiencing very high volume resulting in a slight delay in getting your order on the road to you" Remanns is a scam. The only "Good" reviews you can find for them is on their own website and we all know how that works. They are fake. Stay clear of this company. Listen to what everyone is saying. They will try and tell you they do 50K units per year so a few hundred bad reviews is a very small percentage of customers. However, keep in mind, it is not just they have bad reviews, they have ZERO good reviews. I know Powertrain Products does more business than Remanns, check their reviews. They are a legit business with happy customers. I actually ordered an engine from them and they QUICKLY refunded when they realized they did not have it in stock. Almost a month now since I cancelled the order with Remanns, they have yet to refund a dime. Remanns operates under MANY business names to hide their true identity. You will receive email communication from many different names. SWEngines.com, autopartsemail.biz, used.remanns.com just to name a few. They need to be shut down. Do business with them and I can guarantee you will not like the outcome!

DO NOT BUY A USED OR NEW ENGINE FROM THIS COMPANY. THERE ADVERTISED WARRANTY HAS TOOO MANY LOOPHOLES FOR THEM TO GET AROUND. I BOUGHT A USED ENGINE FROM THEM AND IT HAD A KNOCK WHEN THE MECHANIC INSTALLED IT. TO HONOR THE WARRANTY THEY SAID THEY NEEDED PICTURES OF THE HEAT TABS. THE HEAT TABS WERE LOCATED BETWEEN THE ENGINE AND TRANSMISSION. IT WAS TOO COSTLY TO PULL THE ENGINE AGAIN WITHOUT A REPLACEMENT ENGINE ON SITE. IN THE END THEY WOULD NOT STAND BEHIND THEIR WARRANTY. A TERRIBLE COMPANY. DO NOT BUY FROM THEM.

Requested quote from them online. I called the phone number and the ext. shown on the quote and a woman answered. I explained that their website shows two possible transmissions for my car, “from 6/24/14, and thru 6/24/14” and I how could I be sure that the “from 6/24/14” that was quoted is the correct transmission. She asked me if I had the VIN, and I said yes and gave it to her. She then said yes, this is the correct transmission and said to order on the link provided in the quote email, which I did. The completed invoice also shows the VIN that I provided to her on the phone as well. Guess what...when the transmission arrived, my mechanic said that is the wrong one. I contacted them for a refund. Paid $1,470 which included the free shipping. YOU MUST READ THE WORDING NEXT TO THE BOX YOU CHECK WHEN ORDERING. They will accept the refund, but charged me $490 for shipping both ways, and also a 25% restocking fee, for a total of $858. Received refund amount of $612 from the $1,470 I paid for their mistake. PLEASE DON'T DO BUSINESS WITH THEM!!!

If we could give 0 star we would. We ordered a transmission for 3000$. The transmission does not work. They guarantee 7 to 10 business day for delivery. It took a month. Meanwhile we had to pay storage fee at the mechanic that was waiting the transmission at 20$ per day. They are trying to void the warranty by saying it was the mechanic’s fault for malpractice. We called around and 5 different shops confirmed to us that the mechanic did what needed to be done and that what they did is what anyone would do. We are taking action against these scum bags. First off credit card dispute then small claim. Anyone wants to get in on this?