USDish.comReviews of usdish.com

We ordered Dish and a Tech came out to install for us to have TV and Internet service. He told us we had too many trees and we couldn't get a signal. He would then have his supervisor come out and check our house to verify. No one ever came out so I called. I was told that there wasn't any order for a follow up check up to verify. Also the Tech said we would have to give him a 100.00 dollars to get our Wireless Router. When I called to order Dish I was told by the sales agent that the wireless router was included and free. Bottom line is after making many calls and not getting any answers we finally asked to cancel the order. I found out my Visa account was also charged already and we hadn't even gotten Dish installed. I had the 2 fees credited back. Very disappointed with all the hassle we were put through and have now had Cable service installed with no aggravation.

I am being charged and it has not been hooked up yet.

Rude customer service

I'm not happy and I will never refer anyone. My credit was ran to see if I qualify. Which I did but there's no way for the equipment to be put up. Told the representative that but she insured me that she would.

Richard C. Arroyo, Msgt, USAFR, Retired Acct # provided: 8255909852079539 I ordered Dish 4/01/2014 and a technician came Between 8:00 Am-12:00 PM. I was informed by the technician that I was not a candidate for Dish because of the location of my apartment. Shortly thereafter I noticed that my Chase Card had been billed $49.99 for installation, which never happened. I called every Dish phone number I found and no one seemed willing to help me with this issue. I paid the amount and calked it up to experience, but I am sharing my experience with anyone who will listen. Disgruntled in Texas,

I was told by the operator that you would charge my card $49.99. You guys ended up charging my card 49 99 plus $151 and you guys never came to install anything. When I call to get my money refunded I was harassed by your operator

I had a great customer experience and looking forward to getting everything up an running but after the install technician arrived... The tree line inhibited the ability to use dish

I got a bundle and I thought it would be a good n saving money as well as I had before from different company. But after 4 days I found that I have almost NO internet and the speed is sooooo slow couldn't even open many websites. So I called Dish Network and they told me that I finished my monthly data allowance and the Internet speed have to reduce to 128k!!! Which NObody from Dish Network inform me that at all when I did sign up with them!!! As NObody inform me also that I sign up on 24 month contract,because I did the sign up through the phone!!! and I found out that from the contract they email me. Which I sign it through the tecniation who install the bundle and I sign it by his phone and when I asked him what is that.he said that because I'm done the job. And didn't tell me that is the contract. And if I knew it was I would read it carefully first before I sign it and would never accept to make the contract for 24 month espcially I didn't asked that when I sign it. And when the Internet speed reduced that slow I called Dish Network and I was so mad and I had to cancel the Internet service completely and I also shipped them the equipments. That's the whole story.