Becca
Cable service good but business practices not so good
Calling into the call center and asking about cable services made me feel like I speaking to a car salesman. Was quoted a price then the customer service rep spoke to his manager then some of my fees got waived. Every time the customer rep felt he was loosing me then he would speak to his manager to see what charges could be waived. I was suppose to receive a $100 American Express gift card as a promotion but was sent a "certificate" from a third party with instructions on how to mail my service contract along with $2.95 charge for shipping and handling...really?? No thanks Dish...and when my contract is up..I am canceling!


