USDish.comReviews of usdish.com

I have had problems ever since installed, the latest being the super Joey doesn't seem to connect completely with the hopper. Can't get the dvr function to work on the hopper, every time we try to watch something it turns off. Joey's dvr seems to work, but favorites created on hopper don't show up on joey. I'm planning on calling when I get off work today, if this can't be fixed or if I continue to have problems I am going to have to drop service. If I get a charge for early termination I am going to put all recorded and written correspondence of my problems on Yelp and youTube. I payed Direct $140 to terminate and come over to Dish because you promised great service at a cheaper price. All I've been getting so far is cheaper quality of service.

When I was trying to get dish they didn't inform me that to get Netflix you need the internet. Therefore I have a free year but can't watch it because I'm not paying a seperate bill of $80 just for internet to watch Netflix they should have a deal or offer cheaper just for Netflix!

IT TOOK OVER A WEEK TO GET EVERYTHING BACK UP AND RUNNING CORRECTLY. ALOT OF FRUSTRATION ADDED TO THE MONEY & TIME SPENT ON HAVING TO TAKE OFF WORK TO BE HERE THE ENTIRE TIME A TECH WAS HERE .... WHICH WAS A TOTAL OF ABOUT 10 HRS OVER THE COURSE OF 2 DAYS! :(

When I order Dish the representative told me I qualified for the best package but when the technician installed it he said I didn't even have HD TV and I know the guy told me I qualified for it with all tvs!! It was a horrible experience then I call customer service they didn't know and could only knock off 100 for the hopper!! It was horrible

I was promised a large button remote, I'm a senior with vision issues and the small button remote is impossible to use. I was told I could get a large button remote but installer said that was not available.

In 1 week of receiving dish network my equipment had hardware failure I calls technical support got through to someone after about 5 attempts they said I would need new equipment, I was told I would receive the new receiver by the 16th and I did not receive it till the 17th. I was told my bill would reflect till the 16th the day I was supposed to receive it. .

I have called the customer service to upgrade my channels and I found out that I can not upgrade my channels unless I pay 110 Dollars. As customer I fell unsatisfied and It is not a good start.

To obtain service I paid twice as much even after my credit was approve and ok'd for a $20 deposit which turned into approx. $183. The new customer process involved multiple calls back and forth between your rep and I. It was a huge hassle . You rep promised me $100 Visa card (Yet to see that in the mail) THERE are CHANNELS I should have but to irritated to call DISH service dept to find out why! GOOD NOTE: Your installation Guy was KNOWLEDGABLE and AWESOME.