michael
Wrong shipping
Wrong shipping. You sent it ground rate and l paid for fast shipping. Also, when l realized what you did and inquired, l was told UPS doesn't worn on weekends. Such bullshit!

Welcome to USCIS Translations, your trusted partner for certified translation services. We bring years of experience and a proven track record of delivering high-quality translations tailored to meet the stringent requirements of USCIS and other governmental bodies.At USCIS Translations, we specialize in providing certified translations for a wide range of documents, including birth certificates, marriage certificates, academic transcripts, and more. Our team of expert linguists and certified translators ensures accuracy and compliance with USCIS standards, guaranteeing that your documents are accepted without delays or complications.In addition to our translation services, we offer comprehensive Notary and Apostille services. Our notary services ensure that your documents are legally authenticated, providing you with the peace of mind that your translations are not only accurate but also legally recognized. For international use, our Apostille services streamline the process of validating your documents, making them valid and accepted across borders.With a commitment to excellence, fast turnaround times, and competitive pricing, USCIS Translations is dedicated to meeting your needs efficiently and effectively. Trust us to handle your most important documents with the professionalism and expertise that has made us a leader in the translation industry.Choose USCIS Translations for reliable, certified translation services, and seamless Notary and Apostille solutions.
USCIS-Certified Translations (uscistranslations.com) has 78 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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michael
Wrong shipping. You sent it ground rate and l paid for fast shipping. Also, when l realized what you did and inquired, l was told UPS doesn't worn on weekends. Such bullshit!
Lisa
I was told to approve translations but there were no translated documents uploaded, only the originals. When I tried to contact them for assistance I discovered they listed a wrong number in their email and on their website. Once I got a hold of the correct phone number the customer support was unable to answer my question and merely took my info to “get back to me”. Multiple other points look pfishy to me now and I am worried I fell for a scam.
Aashish D.
I'm still waiting for my order. I think I got completely scammed because I emailed their support team and they haven't replied either. Ordered on Sept 24th, sent an email to the support team on Sept 28th, nothing. It says it'll take them 12 hours in the website but you cannot check the order's progress or information anywhere in the website. When they send you an order confirmation email it comes through their "email" but has a via mi3-tr104.supercp.com email which is fishy as hell. Definitely a scam, avoid at all cost. They robbed my $65. Terrible company and services
Sara S.
Scam, the first versions all with error. Never received physical copy just digital.
Theresa L.
Real poor communication, hard to reach, no tracking provided, awful customer service, took 2 weeks instead of 2-3 business days, very unsatisfied
Response from USCIS-Certified TranslationsAug 13, 2024
Dear Theresa, We sincerely apologize for the confusion and frustration you’ve experienced regarding the shipping delay and our communication. We understand how disappointing this must be, and we take full responsibility for not meeting your expectations. To resolve this matter and ensure it doesn’t happen again, we’ll be reaching out to you privately to discuss a suitable resolution. Thank you for bringing this to our attention, and we appreciate your patience. Best regards,
Patricia
Document was over paid to send with a couple hours and came to my house 4 days later. I don’t recommend this place to translate your documents if you are in the hurry.
Response from USCIS-Certified TranslationsJul 19, 2024
Dear Patricia, Thank you for your feedback. We apologize for any confusion regarding the urgent delivery service. The urgent delivery you paid for was for the digital version of your translation, which was delivered on time. This service does not cover the shipment of physical documents, which can sometimes experience delays beyond our control. We sent the document with tracking details as soon as possible. We apologize if this was not clear and for any inconvenience this may have caused. We would like to reach out to you directly to discuss how we can mitigate the situation and ensure your satisfaction. Thank you for your understanding. Best regards,