U.S. CellularReviews of uscellular.com

US Cellular home internet was a disaster for me. I would rate my service and customer service at 0 stars if that was possible.

I had a phone bill thats normally around $319 then I go to get my bill information and find out they raised my bill almost $80. Ever since t mobile got their dirty claws into US Cellular I have had nothing but problems with my service then they raise my bill with out informing me of any changes. Thats pretty messed up. How can a company raise prices and not telling their customers

Service was absolutely terrible. Will not be returning for business. If you want people to come back, treat them better. Don’t make it all about commission paychecks. Do better Maria. Also don’t use Maria because she just only gets mad when she doesn’t get the sale.

T Mobile / US Cellular Home Internet is pathetic! Unstable, inconsistent & intermitting, at least 20 or more times a day. When I purchased their home internet, they told me it works great and I live in the city. They said internet speed was 300 to 900 MB! Typical sales. Actually, I don't see how they market this!

I was a customer with US Cellular for over 25 years. As the service got worse and the agents became more rude, I decided to leave. I wasn’t late on a payment for the entire 25 years. Now that I have left, I keep receiving “last” bills from them and the amount increases each time. My advice is to deal with a company that will treat you with respect. US Cellular is NOT that company!

After the U S Cellular, T Mobile merger the spam calls have been relentless. Apparently they sold our phone numbers tothe telemarketers. So much greed these days.

Us cellular is a joke. I signed up in May trying to save money. I asked the sales guy if the service worked in my area. He said yes. That was a bold faced lie. I signed up for the unlimited package because my wi-fi at home isn't the greatest. I figured I could rely on cell Internet for when my wi-fi wasn't working. We have been having issues since the end of may. Every time I call US Cellular or take our phones in to the store they just reset our phones and tell us to restart all fixed. It don't fix the issues. Couple days ago I tried to make a call it said I was not connected to a network. I chatted with them on line. I was told the same thing restart told to restart my phone. That did not help. Then I drove to my local store. They reset my phone and had me restart the phone. Then they tried to get me to sign up for their wifi. I said no thank you. I said if your phone service don't work in my area what makes you think wifi service will work in my area. Next day I was still having problems with service so I called the guy kept telling me to turn off turn on then restart. When I did that my screen turned blue. Not operational. So I had to drive to the store yet again to get it fixed. She was able to fix my phone. She looked at my account and said no wonder you are having problems with service there is almost no coverage in your area. I asked why wasn't I told this when I was signing up after I asked specifically. She said nothing. Did not have an answer. I asked what can be done. She shook her head and said you are passed the return option so there is nothing that can be done. She did say you can always connect to to wifi. That helps a lot when my internet don't work well. So I am basically paying for service I can't use. If I have an emergency and can't use our cell phones and can't connect to WiFi we are screwed won't be able to get help. I am so done with this company. Looking to switch as soon as I can.

We have U.S. Cellular Internet service that never works. At one point, a representative seemed to think having a second tower would improve our service but it has not. It would cost $600 to end the contract for two towers. We cannot watch live tv because the tv buffers. We cannot make a phone call inside our home. We have to walk outside. Customer service is the WORST that I have ever dealt with. Nothing is ever fixed. My first time for writing a complaint against any company.