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U.S. Cellular (uscellular.com) has 205 customer reviews on Five Star Index, with an average rating of 1.3 out of 5.
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Computers & Phones · Chicago, Illinois
Excellent
Computers & Phones · Crystal Lake, Illinois
Excellent
Computers & Phones · Chicago, Illinois, Illinois
Excellent
Computers & Phones · Chicago, Illinois
Excellent
Showing 19 reviews with 2 stars · Clear filters
Terry H.
I have been having problems with there service since oct. they advised it was my Iphone so I took it apple and they advised it wasn't ,it was U.S.CELL service. my wife S10 is losing service and telling her she can only make 911 calls.
customer
The cell service isn't awful, but far from great. What is very, very, very poor is their home internet using D-Link. The service is dropped every 30 minutes or so. It's necessary to unplug the unit and plug it back in so that it reboots, which takes several minutes. Tried to return the router to UScellular, but they said it wasn't their problem and they wouldn't even exchange the unit. We tried repeatedly to contact D-Link, but in a year never got a response. Do not, I repeat do not lease a home internet service through USCelular. It's not expensive, but you definitely get what you pay for.
Jeni W.
I bought an iPhone x last week, really disappointed. The price is also high, poor customer service, rather I could have chosen some other shop.