U.S. CellularReviews of uscellular.com

Pathetic customer service. Do not recommend.

We have been with Us. Cellular for over 20 years the reason we got them the service picked up in Rural areas that other carriers would not. Since T-Mobile has taken over I don't have service in the rural areas like I use to and now I am dropping calls or having SOS Signals in the middle of town. I have called over the last several months and all they can say is they have shut towers down in said rural areas and now the towers in town are "begin worked on " they have no idea of when they will be back up and running. I am paying over $400 now for a cell phones we can't use due to lack of service. I guess it is time to change services if they can not provide us with equally to or better service. You would think 2 companies combining together you would have the best service around but they don't its the worst service around

internet goes out a least once a week sonce 4 months ago today connected to 4 different people who barely speak English 2 of which hung up before even attempting to help

Tried to upgrade phone but told only option is to buy outright or go to T-mobile and have them buy me out...you all have been saying for the past year or two, that you had already joined. Now I have to wait another day, month, year to upgrade or add to my plan. How does this make any sense.

YOUR company dropped my landline and after hours and hours of customer service contacts it was straightened out. This month it went back up AGAIN!!

The kids zone only allows 2 adults so too bad if you want more. The funny thing is the kids zone is nothing worth while so not only can you not go but now when you get in there it’s not worth it. Secondly when leaving early apparently they have a limit of 15 people per escalator because I guess the assume they have no more than 15 people leaving at one time. Clearly they’re are trying to make up for the recent shooting. But they’re too dumb to realize that level of security starts at the entrance not within the park. If you are in Chicago go to wrigley this place will ruin your experience.

If anyone on here says they have a bill lower than 70$ a month they are full of it. I ported and unlocked my phone to at&t(thank god) and they still were charging me for my cellphone after I payed the full amount off(which you have to do to unlock it)AND had the nerve to tell me I have to pay till the next bill cycle...tell me how that makes sense when I payed my bill remainder off as well. Never going back to them...I'd rather have a trac phone then to deal with their customer service. Absolutely horrible...now I know why everyone is switching.

Wow. A “new policy” not allowing for payment arrangements. I have been without a job for a few months so I need my phone on. We owe a measly $60 and you can’t extend the date to next week?!?. This is poor customer service, but I am guessing decisions are being made by rich people who have no idea what the real world is like. Fk you uscellular and most of all fk T-mobile. Also, the “T-mobile perks” suck.