U.S. CellularReviews of uscellular.com

My home receiver box quit working under a year, having to pay $50 for a new box, also have to wait 3 to 5 days for the box! Always happy, till now! Ready to switch. Home phone, 3017292683, Alfred Anderson

7 months ago I was planning an extended overseas trip and went to a US Cellular store to upgrade my plan to ensure that I could use my phone outside the US. They charged me an extra $100 per month on top of my regular plan of $76 for the entire time. I only sent 2 or 3 text messages and made 2 brief calls in the first 2 months and after that, I couldn't send or receive any texts or make any calls. I relied on web-based platforms using the wi-fi in the apartment. Upon return, I called and they said it was because of my data usage. WHAT? I was on wi-fi! How am I using data? So I didn't even get the benefits of my $76 regular monthly payments, let alone the 700 extra they gouged me for. Unbelievable! I have been a satisfied customer for years; I have even traveled outside the US countless times with no issues. Now I will switch carriers. If I could leave less than 1 star I certainly would. Take my advice, if you travel, look for a carrier other than US Cellular!

They suck! Always having internet issues! Gone though trouble steps, to no avail. Worse home internet I've ever had. Can't even watch a f***ing movie on my day off.

US cellular customer service providers are subjecting me to hidden charges and are not cooperating to resolve the issue. The home internet is totally not working. What is funny is that they set hidden charges on the device, which costs $500 if you quit the services. The monthly bill is never consistent. Sometimes an unexpected amount of money is requested for unmatched services. Is there someone who can help with where to appeal and cancel the services without fees for the device? What would happen if I let them cancel and refuse paying for the device, as they are not providing the services as per the agreement? I am about to cancel both internet and phone services due to these issues. This is happened at Iowa city store. I compiled every document for any legal matters. Please give me feedback at fantadesissa@ gmail.com.

I agree with everyone else. US Cellular is a SCAM company bordering on consumer FRAUD! If you cancel services with them in the middle of a billing cycle, they will NOT pro rate your next bill! This just happened to us and when I called and asked a "supervisor" about it, he said they changed their policy a couple of years ago and he hears this complaint all the time! That ought to tell you something! How can you charge a customer for services they are NOT getting? We ended up switching to T-Mobile and I for one am glad not to be a U.S. Cellular victim any longer after being with them over 20 years!

US cellular was the worst line i've experienced in my life and i will never and ever recommande a friend or a family member to go there.Extra charging with no reason.Your monthly charge will not be same.If you try to travel internationaly,they will kill you and justify themself with policies that they are the only who know them.So as advice don't try them look anywhere else

US Celluar is an scam with bill payments. I have two lines an mobile phone that's 49.99 an month and internet for 59.99 month. I'm getting charged an extra $20 for each line. Then getting charged an extra $40 every month for account level the total is Im paying $200 month. So do not get fooled about their prices and deals its an scam. This is ridiculous I'm finding an new carrier send asap.

They hate to give refunds on cancelled services. Do not pay in advance with this company.