US Car SeatReviews of uscarseat.com

POS. Both zippers broke in the first 30 seconds. Pure junk!

Awful. Waiting forever to get my product . Comes direct from China . Unbelievable. This I can do by myself to order from China .

I purchased 4 tires because I thought I could get more things for my truck if I ordered tires from a discount company but, it has been a week since I paid for them. I live on 1000month and cannot afford to NOT GET PRODUCTS that I pay for....they have not shipped and reading all these reviews doesn't sound like I will get them or any refund. Has anyone gotten a hold of BBB OR ATTORNEY GENERAL or any other entity regarding this company.....well I will.

Ordered floor mats got them they don't fit at all ridiculous waste of money don't buy

The company doesn't honor its refund policy. It will not answer calls or emails until the refund timeframe has passed and then tell you you haven't met its requirements. This is one of the reasons it does not accept PayPal. It will do anything to keep your hard-earned dollar, including breaking its own rules and ignoring the rules of the country it is sending to. They send their product in a small packet to save costs, it then arrives all creased and is impossible to get out even when left in the hot sun, the plastic used has it's own memory, and will not give.

Oh I will be honest that's for sure. I saw on Facebook marketplace for us car seat advertised $19.98 tires I ordered four of them used to debit card purchased them on June 13th 2024 it is now August 21st 2024 I have yet to receive my tires. I've gotten one response from the company telling me about their shipping policy during that conversation I realized that they are not in the United States when they said delivery depends on customs in each state well that's bogus. In the beginning I had a hard time getting my purchase through using a debit card I tried four times it's four times it says suspected fraud which was BS. But now every other day I get a email saying that they can only hold my order for another 24 hours there's so many customers waiting to buy that they cannot hold my tires and my order for very much longer well why don't you send me the tires that I've already paid for. Or give me back my money. I used my son's cash app account he paid for it for me with his debit card his cash app card. I've got to purchase order number and I got every email screenshots I've got evidence out the butt too bad they're not in the United States I toast their ass they are the most horrible people I've ever met through internet purchase they're thieves scandalous and cheap tricks

I ordered car seats for pick up truck and A older Lexus they sent me car seats for a 24 SUV. The car seats do not fit. I cannot get a shipping label to return or exchange real bad customer service been working with this over three months and no solution.

I ordered a seat cover for my Chevy truck, and upon installation I found the cover didn’t accommodate for my power seat controls. I decided to keep the cover and in roughly 60 days I observed the back rest surface wearing (the gray dye was coming off). I contacted the seller (GCARSTORE). They immediately told me their return policy is 15 days, even if there is a manufactured defect or complications. I argued the product was inferior due to its inability to withstand everyday use (which for me is less than once a week). We have communicated numerous times, but they will not offer a refund or an exchange. I am currently working with PayPal to get this complaint resolved. Note: USCarSeat does not inform you of their return policy in their checkout so there is no way of knowing unless you look at the fine print. Do not buy their one exchange, one warranty, they will insist this extended warranty has to be completed within 15 days the product is received.